Customer Relationship Agent

Description

Job Summary: Provide in-person customer service, guidance, and registration of requests, complaints, and suggestions at Copasa branches, as well as provide information and verify documents. Key Highlights: 1. In-person customer service and guidance 2. Registration of requests and feedback 3. Opportunities for educational subsidies and recognition **Responsibilities:** Provide in-person customer service at Copasa branches, offer guidance and direct customers appropriately. Register service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems. Provide information and verify documents, among other tasks. **Benefits:** Salary + VA or VR + Transportation Allowance + Life Insurance + Partnership Programs + Potential Educational Subsidy + Anniversary Celebrations + Recognition for Top Performers + Climate Survey + Mental Health Discussion Circles. **Minimum Education Requirement:** High School Diploma (Secondary Education)