Description
Job Summary:
Pharmacy retail store manager to lead teams, ensure excellent customer service, and optimize commercial and operational results.
Key Highlights:
1. Manage store operations and performance indicators
2. Lead and develop customer service and pharmacy staff
3. Ensure excellence in customer service and process standardization
**Main Responsibilities**
* Manage store operations, ensuring achievement of sales targets and performance indicators;
* Lead, develop, and supervise the team (customer service representatives, cashiers, and pharmacists);
* Ensure excellence in customer service and standardization of processes;
* Control inventory, product expiration dates, and store organization in compliance with ANVISA regulations;
* Monitor sales results, margins, and key metrics such as average transaction value and conversion rate;
* Manage staff scheduling, timekeeping, and unit administrative routines;
* Ensure achievement of sales targets for medications, cosmetics, and pharmaceutical services;
* Implement loss prevention and inventory control measures;
* Execute commercial initiatives and promotional campaigns in-store;
* Ensure compliance with health and regulatory standards.
**Requirements**
* Prior experience as a manager in pharmacy retail;
* Experience managing teams and performance targets;
* Knowledge of store performance indicators;
* Bachelor's degree preferred (completed or in progress);
* Proactive, resilient, and results-oriented profile;
* Willingness to rotate among network stores.
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Employment Type: Full-time CLT
Salary: R$4\.500,00 \- R$6\.500,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Education allowance
* Partner discounts and commercial agreements
* Transportation voucher
Experience:
* PHARMACY MANAGER (Preferred)
* Leadership (Preferred)
Work Location: On-site