E-commerce Logistics Assistant

Description

Job Summary: We are seeking a Logistics Assistant with experience in e-commerce and marketplaces to manage freight operations, integrate orders, and ensure operational efficiency with a focus on customer experience. Key Highlights: 1. Full management of freight operations in e-commerce and marketplaces 2. Operation and configuration of the Intelipost system 3. Logistics cost analysis and improvement suggestions We seek a Logistics Assistant with experience in e\-commerce and marketplaces, focusing on freight management, order integration, and use of the Intelipost system. The professional will be responsible for ensuring operational efficiency, shipment control, and excellence in customer experience. Main Responsibilities Full management of freight operations in e\-commerce and marketplaces (Mercado Livre, Shopee, Amazon, among others). Operation and configuration of the Intelipost system (freight tables, rules, carriers, and auditing). Quotation and negotiation with carriers. Order monitoring, SLA tracking, and logistics performance evaluation. Handling of incidents (delays, lost packages, returns, and redeliveries). Freight verification and billing. Logistics cost analysis and improvement suggestions. KPI monitoring (OTIF, average delivery time, cost per shipment). Support in integration between ERP, marketplace platforms, and logistics hubs. Reverse logistics tracking. Requirements Mandatory: Previous experience in e\-commerce logistics. Knowledge of marketplaces. Knowledge of carrier management and freight tables. Excel. Preferred: Experience with ERP integrated to marketplaces. Experience with integration hubs. Knowledge of logistics KPIs and BI. Behavioral Profile Organization and attention to detail. Analytical mindset. Proactivity and sense of urgency. Strong communication skills. Results-oriented with a focus on continuous improvement. Employment Type: Direct Hire (CLT) Compensation: Starting at R$1\.620,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site