Description
Job Summary:
A helpful, customer-oriented professional responsible for cleaning, organizing, and maintaining guest rooms in accordance with brand standards to ensure guest satisfaction.
Key Highlights:
1. Time and priority management
2. Focus on customer service and brand standards
3. Organization and maintenance of environments
**Description:**
Ability to manage time and set priorities
Helpful and customer-oriented
Inspect vacant rooms to confirm cleanliness.
Perform cleaning and linen changes in both vacant and occupied rooms, following brand standards.
Perform bed-making procedures.
Replace linens upon all check-outs and in occupied rooms when necessary, adhering to brand standards.
**Organize work materials:** Cleaning supplies, amenities, linens, etc. Carry out pre-defined scheduled tasks.
Follow lost-and-found procedures for items found in the hotel.
Report any shortages, damages, or safety issues
Check stock levels of all consumable items
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