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Job Summary: This professional will assist in the execution of telecommunications services, monitor teams, verify service performance, control deviations, and support field technicians. Key Highlights: 1. Telecommunications service assistance and execution 2. Team monitoring and deviation control 3. Technical support and operational dispatch * Support regional telecommunications service execution by dispatching teams, monitoring service progress, verifying completed services, and controlling deviations. * Assist technicians with assigned tasks by monitoring field services and assigning additional tasks upon completion of their routes, thereby improving productivity levels, managing deadlines, and maintaining service-level agreements. * Verify quality, timeliness, and other relevant aspects of work orders assigned to teams through direct contact with customers. * Assist in resolving deviations in field-executed services by documenting issues and escalating to immediate supervisors. * Provide technical support and dispatch operational teams using established techniques, standards, and information systems. * Perform other duties of similar nature, complexity level, and responsibility. Employment Type: Full-time, Permanent CLT Compensation: R$1.518,00 - R$4.209,28 per month Benefits: * Medical insurance * Dental insurance * Food allowance * Meal voucher * Transportation allowance
