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Help Desk & IT Support in Sarzedo

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Location:Sarzedo

Category:Help Desk & IT Support

Customer Relationship Assistant – Legal Segment / Law Firm65208568708609120

Customer Relationship Assistant – Legal Segment / Law Firm

Job Summary: We are looking for a customer service professional who understands the importance of organization, clarity, and responsibility, delivering empathetic and humanized support. Key Highlights: 1. Customer service through multiple channels and organization of requests. 2. Follow-up on customer responses and updates on procedural progress. 3. Support to the legal team in organizing the customer service workflow. **Company Description:** Ferreira e Leal Advogados is a **law firm specializing in Social Security Law**, headquartered in Belo Horizonte with strong nationwide presence. Our goal is to transform lives through Social Security Law (**benefits from INSS**). **Position Description: This position is ideal for someone who understands that customer service requires organization, clarity, and responsibility**, and that effective support prevents miscommunication, rework, and strain between clients and the firm. **Your Daily Responsibilities:** * Respond to clients via WhatsApp, phone, and email * Record and organize client requests * Monitor follow-ups and ensure clients receive timely responses * Update clients on previously defined procedural progress * Support the legal team in organizing the customer service workflow We seek a candidate with experience in public-facing roles, capable of efficiently managing multiple clients simultaneously, demonstrating empathy and delivering humanized service. Clients are typically ordinary individuals seeking guidance regarding ongoing legal proceedings. Experience as a secretary, in public-facing roles at hospitals, call centers, or in sales is considered advantageous—but lack of such experience does not disqualify candidates. **CLT Employment Regime** Starting salary of R$ 2,200 + meal allowance. Hybrid work arrangement: in-person from Monday to Wednesday in the Lourdes neighborhood area, and remote on Thursdays and Fridays. Working hours: 9:00 AM to 6:00 PM, with a 1-hour lunch break. A law degree is not a selection requirement. Job Type: Permanent CLT Compensation: R$2,200.00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

JUNIOR HR SUPPORT ANALYST (GENERALIST HR)65208362532993121

JUNIOR HR SUPPORT ANALYST (GENERALIST HR)

Job Summary: HR professional responsible for recruitment and selection, people management, employee onboarding, benefits administration, payroll processing, timekeeping management, and participation in HR projects. Key Highlights: 1. Comprehensive involvement in Recruitment and Selection and People Management. 2. Opportunity to participate in continuous improvement and HR innovation projects. 3. Focus on internal communication and employee engagement. **Description and Responsibilities:** **Schedule:** Mon. to Fri., 8:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Permanent – CLT * Conduct recruitment and selection processes, from resume screening to conducting interviews. * Develop and implement people management policies aimed at improving organizational climate. * Manage the onboarding process for new employees, ensuring effective adaptation to the work environment. * Handle benefits administration and payroll processing. * Manage employee timekeeping. * Participate in continuous improvement and innovation projects related to HR processes. * Maintain internal communication and promote employee engagement initiatives. **Requirements:** * Currently pursuing a bachelor’s degree in Business Administration, Human Resources, or related fields. * Knowledge of labor legislation and HR department routines. * Experience in recruitment and selection and competency-based interviewing. * Knowledge of timekeeping management. * Minimum of 6 months’ experience in the role. * Proficiency in Microsoft Office Suite, especially Excel. **Benefits:** Life Insurance, Meal Voucher, Transportation Voucher

R. Geraldo Ferreira Leal, 19, Confins - MG, 33500-000, Brazil

DISEÑADOR DE HERRAMENTALES - CAD NX65192807429251122

DISEÑADOR DE HERRAMENTALES - CAD NX

Resumen de la oferta: Este puesto implica la realización de estudios de viabilidad, la concepción de soluciones técnicas y la modelación compleja de herramientas de fundición, aplicando conocimientos sobre procesos de fabricación. Principales aspectos destacados: 1. Forme parte de un ecosistema vivo donde se crea el futuro de los negocios. 2. Colabore con otros diseñadores buscando el mejor compromiso. 3. Un momento de crecimiento y oportunidad: únase a mentes visionarias. #### **Sobre el puesto de DISEÑADOR DE HERRAMENTALES \- CAD NX** **¡Únase a un ecosistema vivo donde se crea y vive cotidianamente el futuro de los negocios! ¡Forme parte de esta transformación!** En LUZA Group, la pasión, la perseverancia y la voluntad de superar límites definen nuestro camino hacia el éxito. Fundada en 2006, somos una multinacional portuguesa con más de 1\.200 profesionales talentosos y un volumen de negocios significativo. Con presencia en mercados estratégicos como Portugal, España, Marruecos, Brasil, México, Estados Unidos y China, ofrecemos soluciones innovadoras en ingeniería, TI, diseño, consultoría, Industria 4\.0, formación y reclutamiento. Todo lo que hacemos está impulsado por el talento de nuestro equipo. **Este es un momento de crecimiento y oportunidad. El futuro pertenece a mentes visionarias. ¡Únase a nosotros!** **Responsabilidades y tareas del puesto** Realización de estudios de viabilidad, factibilidad de diseño, concepción de soluciones técnicas y modelaciones complejas de herramientas de fundición mediante herramientas CAD. Aplicación de conocimientos sobre procesos de fabricación en la concepción de las soluciones técnicas. Evaluación de las interfaces entre los componentes del proyecto y los demás subsistemas que conforman la herramienta. Trabajo colaborativo con otros diseñadores y demás actores del desarrollo del proyecto, buscando el mejor equilibrio entre rendimiento y costo. **Requisitos obligatorios** Formación técnica en mecánica o electromecánica Experiencia previa con NX Conocimientos sobre procesos de fabricación Experiencia previa en el sector de herramientas Experiencia previa con Team Center Disposición para aprender Gusto por los desafíos y capacidad para trabajar bajo presión **Requisitos complementarios** Inglés a nivel intermedio o superior Formación universitaria en Ingeniería Ubicación: Presencial en Betim \- MG

R. Areclides Pinho Ângelo, 28 - Centro, Betim - MG, 32600-106, Brazil

Receptionist/Customer Service Representative65192765105025123

Receptionist/Customer Service Representative

Job Summary: Receiving and directing students, parents, and visitors; providing administrative support; organizing mail; and using computer systems. Key Highlights: 1. Friendly and professional service to students, parents, and visitors 2. Administrative support and organization of secretarial tasks 3. Management of people flow and communication **Responsibilities:** * Receive, welcome, and direct students, parents, guardians, and visitors with courtesy and professionalism. * Answer and screen phone calls, take messages, and relay information. * Manage the entry and exit flow of people, control access, and register visitors. * Organize and distribute mail, documents, and materials. * Assist in organizing and maintaining the reception area. * Provide administrative support, such as completing spreadsheets, document control, and secretarial tasks. * Use computer systems and office equipment (copier, fax). * Assist with tasks supporting the school’s pedagogical and administrative activities. **Requirements:** * High school education in progress or completed. * Strong verbal and written communication skills, friendliness, and proactivity. * Basic knowledge of Microsoft Office (Word, Excel). * Prior experience in customer service (preferred). * Organization, discretion, and ability to handle emergencies. **Preferred Qualifications:** * Vocational training in administration or customer service. * Experience in an educational environment or as a secretary. * Familiarity with communication apps (WhatsApp, school-specific apps). Employment Type: Part-time, Direct Hire (CLT) Compensation: R$1.518,00 – R$2.483,32 per month Expected Weekly Hours: 30 hours per week Benefits: * Transportation allowance Screening Question(s): * Do you live near Buritis?

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

R$1,518-2,483/month

Level 2 Infrastructure Technician (Bilingual)65192744197890124

Level 2 Infrastructure Technician (Bilingual)

Job Summary: We are seeking a bilingual Level 2 Infrastructure Technician to support critical corporate environments, serving users and international teams while ensuring stability and performance. Key Highlights: 1. Supporting Windows environments, LAN/WAN networks, and virtualization. 2. Collaborating with internal technical teams to continuously improve services. 3. Providing Level 2 technical support to users, both on-site and remotely, including in English. About Meet Tecnologia For over 30 years, Meet Tecnologia has transformed how people and companies interact with technology. We integrate Cloud, Cybersecurity, Electrical Infrastructure, Support, Services Partner, and Telecom into a single ecosystem, delivering greater control, security, and evolution to our clients. Our purpose is to empower those who wish to evolve efficiently—integrating the present with what comes next—with vision, control, and trust. Meet Tecnologia — Everything works together. About the Position We are looking for a bilingual Level 2 Infrastructure Technician to support critical corporate environments, serving users and international teams. The professional will be a key player in ensuring stability, performance, and quality of IT services across hybrid and distributed environments. This position requires fluent English for daily communication, both spoken and written. Main Responsibilities * Provide Level 2 technical support to users, both on-site and remotely, including support in English; * Administer and support Windows environments, LAN/WAN networks, and virtualization; * Support hybrid and virtualized environments (VMware and/or Hyper-V); * Log, track, and resolve incidents according to SLA and ITIL best practices; * Conduct on-site visits in Santo André (SP) up to five business days per bimonthly period, and regularly work in Betim (MG); * Collaborate with internal technical teams and clients to contribute to continuous service improvement. Required Qualifications * Bachelor’s degree in IT (completed or in progress); * Proven experience in Level 2 Support or Infrastructure; * Solid knowledge of Windows, networking, and virtualization; * Fluent English, mandatory for meetings, user support, and technical documentation; * Willingness to travel between MG and SP, with travel expenses covered by the company. Preferred Qualifications * Experience in corporate and/or multinational environments; * Knowledge of ITIL, backup solutions, and information security; * Proactive, organized profile with strong interpersonal communication skills; * Brazilian National Driver’s License (CNH) category A or B. **Benefits offered:** * Meal Allowance of **R$ 31.43 per working day** * Commuter Pass or Fuel Allowance (value equivalent to the commuter pass) * Co-payment Health Insurance Plan * Dental Insurance Plan * Access to **Wellhub**, promoting health and wellness * **Profit Sharing (PLR) in accordance with the Collective Bargaining Agreement (CCT)** * Life Insurance * **Day Off**

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Tax Assistant65192738529921125

Job Summary: Position for a tax assistant at an accounting firm to support tax bookkeeping, tax calculation, invoice verification, and assistance with ancillary obligations. Key Highlights: 1. Operation under Real Profit, Presumed Profit, and Simples Nacional regimes 2. Professional development in an environment focused on tax legislation 3. Direct contact with clients for clarifications Position for a tax assistant at an accounting firm. Support tax bookkeeping (purchases, sales, services received and provided); Assist in tax calculation (ISS, ICMS, PIS, COFINS, IRPJ, CSLL, SIMPLES NACIONAL); Perform verification of tax documents and registrations; Support submission of ancillary obligations (SPED Fiscal, EFD Contributions, DCTFWeb, EFD Reinf, MIT, DES, etc.); Maintain direct contact with clients for clarifications and information collection. Operation under Real Profit, Presumed Profit, and Simples Nacional regimes. **Technical Requirements:** Currently pursuing or holding a degree in Accounting Sciences. Proficiency in Microsoft Office Suite. Preferred: Experience with the Domínio system. **Behavioral Profile:** Attention to detail and diligence regarding deadlines and processes. Logical and analytical reasoning: Ability to work with numbers and tax legislation. Strong reading comprehension. Effective communication: Clarity when interacting with team members and clients. Proactivity: Initiative to seek solutions and improvements. Responsibility: Commitment to quality and confidentiality of information. Willingness to learn: Interest in professional growth within the accounting/tax field. Prior experience in accounting required. Employment Type: Permanent CLT contract Benefits: * Health insurance * Dental insurance * Fuel allowance * Meal voucher * Transportation voucher * English course scholarship (in-person or online) * Life insurance Working Hours: * Monday through Friday * 8-hour shift Employment Type: Permanent CLT contract Compensation: R$2.800,00 - R$3.200,00 per month Work Location: On-site

Av. Ivaí, 1219 - Dom Bosco, Belo Horizonte - MG, 30850-000, Brazil

R$2,800-3,200/month

Digital Marketing Internship65192738280961126

Digital Marketing Internship

Job Summary: We are seeking a proactive Digital Marketing Assistant to collaborate on campaign creation and execution, metric analysis, and social media management. Key Highlights: 1. Collaborate in the creation and execution of digital marketing campaigns. 2. Support social media management with relevant and engaging content. 3. Develop innovative strategies to strengthen the online presence. We are looking for a proactive **Digital Marketing Assistant** with a passion for marketing to join our creative and engaged team. If you are organized, communicative, and seeking an opportunity to develop your skills in a challenging environment with room for growth, this position is for you! **Your Responsibilities Will Include:** * Actively collaborate in the **creation, planning, and execution of digital marketing campaigns** across various platforms. * **Monitor and analyze lead metrics and reports**, identifying optimization opportunities to improve strategy performance. * **Support social media management and maintenance**, including creating relevant and engaging content (text, images, videos), interacting with audiences, and monitoring results. * Provide **support in creating, implementing, and optimizing paid ads on Meta Ads** (Facebook and Instagram). * **Collaborate with the marketing team** to develop innovative strategies to increase digital engagement and strengthen the company’s online presence. * Assist with other marketing-related activities as needed. **What We Are Looking For In You:** * Proactivity and organization. * Strong verbal and written communication skills. * Interest in digital marketing and its trends. * Ability to work in a team and collaboratively. * Availability to work onsite in the Lourdes neighborhood, Belo Horizonte/MG. **Preferred Qualifications (Nice-to-Have):** * Practical knowledge of **Google Ads** and **analytics tools**, such as **Google Analytics** and **Meta Business Suite**. * Familiarity with **copywriting** (persuasive writing) and **content production** for different formats. Job Type: Internship Contract Duration: 12 months Compensation: starting at R$1.000,00 per month Benefits: * Transportation allowance Work Location: Onsite

Rua dos Timbiras, 2352 - 3º andar - Lourdes, Belo Horizonte - MG, 30140-061, Brazil

Level 1 Support Technician65192731272577127

Level 1 Support Technician

Job Summary: We are seeking an IT Technician to provide technical support to internal and external users, diagnosing and resolving IT incidents and service requests. Key Highlights: 1. Technical support for internal and external users 2. Diagnosis and resolution of IT incidents 3. Remote and telephone assistance We are infrastructure specialists for ICT, with strong expertise in manufacturing, marketing, management, support, and consulting for Data Centers, Networks, and IP-based Communications. We lead the production and supply of intelligent solutions for government and private sectors, while driving business and people forward through technological innovation. Join us and help connect even more people to the future! We are looking for an IT Technician to join our team. The professional will be responsible for providing technical support to internal and external users, ensuring diagnosis and resolution of IT incidents and service requests. Key responsibilities include receiving, logging, analyzing, and providing remote and telephone assistance, always adhering to standards and best practices established in the knowledge base. Your Key Responsibilities Will Include: * Maintaining equipment and/or connected systems in normal operating condition by performing necessary adjustments and repairs, including reinstallation and configuration of the operating system on equipment and software duly approved and provided by the client. Mandatory Requirements: • Experience operating and supporting Windows 7, 8, 10, 11, and other Microsoft updates; * Networking knowledge; * Knowledge of microcomputer hardware; * Experience providing user support for microcomputing; * Advanced knowledge of Windows network environments and the Internet. Benefits * Flexible benefits (meal and food allowances); * Transportation allowance; * Dental plan; * Wellhub (Gympass); * Monthly subsidy for therapy with Zenklub; * 10% discount on ZOOM Store products; * “Your Referral, Your Reward” program. Work Location Av. Presidente Carlos Luz, 1275 – Caiçaras, Belo Horizonte Working Hours Monday to Friday, 08:00–12:00 and 13:12–17:12 Employment Type: Full-time CLT Salary: R$2.100,00 – R$2.200,00 per month Work Mode: On-site

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Accounting Assistant65191808222593128

Accounting Assistant

Job Summary: The Accounting Assistant will support journal entries, reconciliations, validations, analysts and managers, and preparation of reports for actual profit calculation. Key Highlights: 1. Fundamental support in various accounting operations 2. Assistance in preparing reports and calculating actual profit 3. Interaction and support to various departments of the company Our team is looking for an **Accounting Assistant** to work in our **Corporate** office in **Belo Horizonte/MG**. **Responsibilities:** * Accounting entries in the ERP; * Account reconciliations; * Validation of fixed assets (additions, disposals, and depreciation); * Payroll validation; * Support to accounting analysts and the Accounting Manager; * External audit assistance; * Report preparation; * Spreadsheet development for actual profit calculation; * ECD generation; * Support to other departments (tax, finance, legal, HR, etc). **What we seek:** Bachelor’s degree in Accounting completed or in progress. **What we offer:** * Meal/food allowance; * Fuel allowance or transportation allowance; * Unimed BH health plan; * Dental plan; * Home office: once per week (after 3 months of experience); * Flexible working hours: flexibility in start and end times, maintaining the required total working hours; * Wellhub (Gympass): Corporate benefit promoting health and wellness, providing access to numerous gyms and studios, as well as mental health and nutrition services; * English course scholarship; * Breakfast; * Christmas basket; * Group life insurance: at no cost to the employee; * PLR: Profit-sharing based on annual results.

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Soporte TI Hospitalario - Practicante65191781100673129

Soporte TI Hospitalario - Practicante

Resumen de la oferta: Buscamos un profesional con conocimientos básicos en informática y sistemas para desempeñarse con herramientas de apoyo y organización de archivos. Principales aspectos destacados: 1. Conceptos básicos sobre usuarios, contraseñas y permisos 2. Conocimientos básicos en herramientas como Excel y sistemas de tickets 3. Experiencia inicial deseable en soporte técnico o help desk Conocimientos básicos en informática y sistemas: Conceptos básicos sobre usuarios, contraseñas y permisos; entornos corporativos y uso de sistemas. Conocimientos básicos en herramientas de apoyo: hojas de cálculo (Excel o similares); sistemas de tickets; organización de archivos y registros. Deseable (no obligatorio): Primer contacto con sistemas de gestión hospitalaria (MV o Tasy); Experiencia inicial en soporte técnico o help desk. Tipo de oferta: Jornada completa Pago: R$1\.500,00 \- R$2\.000,00 por mes

Rodovia BR 40 - s/n km 688 pv D1 lj 15 - Centro, Contagem - MG, 32041-250, Brazil

R$1,500-2,000/month

Financial Assistant - Jardim Canadá651917406485771210

Financial Assistant - Jardim Canadá

Job Summary: Professional to provide administrative and financial support, with focus on accounts payable and receivable, payment control and reconciliations. Key Highlights: 1. Administrative and financial department support 2. Focus on accounts payable and receivable 3. Payment control and scheduling Brewery seeks a Financial Assistant in Nova Lima (Jardim Canadá). Quorum Recursos Humanos is a company specialized in people management solutions. It offers recruitment, selection and human resources consulting services. **Responsibilities:** Provide support to the administrative-finance department, focusing on accounts payable and receivable. Perform payment control and scheduling, reconciliations and report generation. Monitor financial indicators. Conduct collections and negotiations. Issue bank slips and invoices. Control receipts and perform system write-offs. Support cash flow and general department routines. Previous experience as Junior Financial Analyst, Financial Assistant, Accounting Assistant or Treasury Assistant may indicate affinity with some of the activities of this position. **Desired Requirements:** **Education:** Undergraduate degree in progress **Experience:** Prior experience required **Remuneration and Benefits:** * Salary: 2.900,00 * Meal Allowance * Transportation Allowance * Health Insurance **Additional Information:** * Contract: Permanent - On-site. * Duration: Full-time * Schedule: Monday to Friday.

Praça Bernardino de Lima, 157 - Centro, Nova Lima - MG, 34000-279, Brazil

INFRASTRUCTURE SUPPORT TECHNICIAN651917250449941211

INFRASTRUCTURE SUPPORT TECHNICIAN

Job Summary: Professional to support technical teams, manage technology supplies, and provide infrastructure, network, and equipment support. Key Highlights: 1. Be part of a transforming culture and a growing company. 2. Revolutionize education with creativity and determination. 3. A welcoming, plural, and dynamic environment that motivates development. **If your eyes light up, join Bernoulli** We are made up of people who believe in education’s transformative power—creative, determined individuals who love learning. Professionals who see challenges as opportunities to innovate, generate ideas and solutions, and drive knowledge forward. All this within an environment where differences meet, dialogue, and collaborate as a team—a welcoming, plural, and dynamic environment where people are motivated to develop, evolve, thrive, and achieve their goals. If your eyes light up at new challenges and you want to be part of a transforming culture within a company that never stops growing, come join Bernoulli! Come revolutionize education with us! **Responsibilities and Duties** Support third-party technical teams executing infrastructure services and installation, configuration, and maintenance of equipment, based on requests submitted via the Service Desk and demands from the Infrastructure Leader, aiming to assist the third party in fulfilling its contracted tasks. Maintain organized and quantified technology supplies through internal consumption controls, reporting to the leader when items need replenishment, ensuring availability of these resources for technology equipment operations. Perform maintenance and support for computers, networks, telephony, and other technology equipment through routine maintenance and internal support requests, ensuring their availability and preventing risks of business impact or loss. Monitor internal and external events onsite to guarantee necessary computer, internet, and network infrastructure for such events. User Support—Provide incident and support service requests through Level 1 Service Desk requests, aiming to resolve failures, guide proper use of technology resources, and focus on service quality. **Requirements and Qualifications** Specific Knowledge—Computer assembly and maintenance; software installation and configuration; basic computer networking concepts; basic telephony systems (PABX) concepts. High school diploma required, plus a technical course in Information Technology. Must reside in Nova Lima. **Additional Information** Health insurance Dental insurance Life insurance Meal and food allowance on the same card Breakfast or afternoon snack at physical locations Transportation allowance Total Pass and Wellhub (access to gyms and wellness services) Birthday day off Corporate University Pregnancy support program Psychological, legal, financial, and social counseling program Wedding gift Duo Gourmet Bernoulli Benefits Club: access to a network of partnerships offering discounts on undergraduate and postgraduate courses, electricity bills, language courses, and much more—for you and your family Mothers working under a hybrid regime have 100% remote work from the 6th month of pregnancy until the child’s first birthday Fathers working under a hybrid regime have 100% remote work from the child’s birth until 6 months of age Data protection changes everything During the candidate selection process for our job openings, we will use your personal data registered on the Gupy platform. All collected information will be processed according to strict information security standards and in full compliance with applicable privacy laws, including Brazil’s General Data Protection Law (LGPD) No. 13.709/18, as well as the terms of our Privacy Policy, available at: https://www.bernoulli.com.br/bernoulli-educacao/info/pol%C3%ADtica-de-privacidade/ If you are not selected for the position you applied for, your personal data will remain in our databases, following the same parameters outlined above, so they may be considered for future opportunities. By proceeding with our selection process, you declare that you are aware of and agree to your application under these conditions. At Bernoulli Educação, we believe that awakening the **passion for learning** is what drives knowledge—and we make this our purpose. Our story began in 2000 in Belo Horizonte, and today Bernoulli is one of Brazil’s most solid and respected educational groups, operating from Early Childhood Education through Pre-University Exam Preparation. Beyond Bernoulli schools in Belo Horizonte and Salvador, we have Bernoulli Educational System, responsible for developing integrated educational solutions leveraging technology, serving approximately 350,000 students across more than 1,000 partner schools nationwide, as well as representation in a school in Japan. **A story with infinite possibilities!** We are a young company, open to **innovation**, and constantly growing. We are committed to making a significant contribution to society. In our **DNA**, we find determined, passionate people—always eager to learn more. So, if you: * have a **spark in your eyes**; * aspire to work at one of the country’s **leading educational groups**; * enjoy **challenges**; * seek an opportunity to **accelerate your career**. **Bernoulli welcomes you with open arms!**

Praça Bernardino de Lima, 157 - Centro, Nova Lima - MG, 34000-279, Brazil

Junior Technical Support Technician651917231169291212

Junior Technical Support Technician

Job Summary: Technical support professional for first-level support, resolving hardware, software, and network issues, and performing system configuration and maintenance. Key Highlights: 1. Be part of an elite team in the technology field. 2. Opportunity for growth and excellence at work. 3. Work on end-to-end IT solutions. We are Meet Tecnologia Group, a convergence of companies recognized as market leaders in the technology sector. We develop end-to-end IT solutions, grounded in consistent performance while observing market technological trends and innovations. Join our elite team! For this position, we seek an engaged professional eager to grow and ready to face challenges while pursuing quality and excellence at work. This professional will be responsible for providing first-level technical support to users, resolving hardware, software, and network-related issues (supervised), diagnosing and solving low-complexity problems, and performing system configuration and maintenance. **Day-to-Day Responsibilities:** * Provide remote and/or on-site technical support to assigned client portfolio; * Handle the ticket queue (GLPI and OMINI), meeting the SLA for each service; * Install Windows and Linux operating systems with technical monitoring; * Install basic software and connect cables to workstations; * Install and configure printers, as well as configure TCP/IP protocol on devices requiring it (PCs, notebooks, printers); * Configure email on workstations, perform backups and formatting, under technical supervision and coordination; * Resolve low-complexity technical issues related to systems and networks; * Install, configure, and maintain operating systems, software, and hardware; * Perform preventive and corrective maintenance on equipment and IT infrastructure; * Assist company users with technical issues; * Perform physical cleaning of workstations; * Maintain updated and organized technical documentation; * Ensure data integrity and confidentiality for the company; * Carry out other tasks related to those described above, with equivalent complexity, according to company needs; * Provide support to other departments when required. **Requirements:** + Completed Technical Course in Information Technology or ongoing undergraduate degree in Networks, Information Technology, or related fields (excluding Analysis and Systems Development and programming); + Intermediate technical knowledge of hardware, Windows operating system, networks, remote/on-site support, Office 365, and Linux. **Benefits:** + Medical assistance + Dental assistance + Profit-sharing program (PLR) + Life insurance + Meal allowance (R$29.81 per day) + Transportation allowance or Fuel assistance + Gympass benefit + Day Off

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Senior Technical Support Technician651917228787211213

Senior Technical Support Technician

Job Summary: We are seeking an engaged professional to provide second- and third-level technical support, diagnosing and resolving medium- to high-complexity IT issues. Key Highlights: 1. End-to-end IT solutions implementation 2. Development of skills in diagnosing and resolving complex issues 3. Participation in IT projects and infrastructure design We are Grupo Meet Tecnologia, a convergence of companies recognized as market leaders in the technology sector. We develop end-to-end IT solutions, grounded in consistent expertise and a keen awareness of market technological trends and innovations. For this position, we seek an engaged professional eager to grow and ready to embrace challenges while pursuing quality and excellence in their work. This professional will be responsible for providing second- to third-level technical support to users, capable of diagnosing and resolving medium- to high-complexity issues. Responsibilities: * Provide remote and/or on-site technical support to assigned client portfolio; * Manage the incident queue (GLPI and OMINI), meeting the SLA for each service request; * Serve as the primary point of contact for the assigned client portfolio; * Conduct weekly verification of backup routines assigned to the Level 1 team; * Execute backup routine (configuration); * Install Windows and Linux operating systems; * Provide advanced-level incident support, meeting the service request SLA; * Perform root cause analysis and propose preventive solutions for recurring issues; * Install, configure, and maintain operating systems, software, and hardware; * Manage and monitor network and security systems; * Investigate and resolve complex technical issues; * Implement security measures across systems and networks; * Participate in IT projects and infrastructure design; * Support the implementation of standard operational policies and procedures; * Assist company users with technical inquiries; * Diagnose and resolve hardware, software, and network technical issues, providing guidance and instructions to users; * Install, configure, and update operating systems, applications, and peripherals; * Perform preventive and corrective maintenance on IT equipment and infrastructure; * Handle and resolve escalated incidents from Level 1 technicians involving more complex issues requiring deeper technical expertise; * Configure and maintain operating systems, applications, servers, and other IT infrastructure components; * Collaborate with the technical support team to resolve more complex issues, offering technical guidance and instructions; * Train Level 1 technicians technically, sharing knowledge and developing their skills; * Maintain up-to-date and organized technical documentation; * Ensure integrity and confidentiality of company data; Requirements: * Technical course in Information Technology or ongoing/completed undergraduate degree in IT, Information Systems, Networks, or related infrastructure fields; * Knowledge of backup systems, IT infrastructure, Linux, networking, and firewalls; * Certifications — ITIL, COBIT (a plus); * Availability for occasional travel. Benefits: * Medical assistance * Dental assistance * Profit-sharing plan (PLR) * Life insurance * Meal allowance (R$29.81 per day) * Transportation allowance or Fuel assistance * Gympass benefit * Day Off * 40-hour workweek * On-site — Savassi/BH

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Analista de Rastreo Vehicular651718377388831214

Analista de Rastreo Vehicular

Resumen de la oferta: Soporte técnico en rastreo vehicular, con énfasis en configuración, seguimiento de técnicos y atención al cliente. Principales ventajas: 1. Capacitación proporcionada 2. Trabajo en equipo e independiente 3. Soporte y configuración de dispositivos de rastreo **Descripción de la oferta** *Trabajar en soporte técnico para rastreo vehicular* – **Se proporcionará capacitación.** **Remuneración: R$2\.100,00 \- R$2\.200,00 por mes \+ Beneficios (ver al final).** **Funciones:** Realizar la configuración de dispositivos de rastreo según sea necesario. Buscar técnicos para realizar la instalación y/o mantenimiento de los servicios de rastreo. Supervisar a los técnicos durante la ejecución de los servicios, ya sea para instalación, mantenimiento o retiro. Coordinar las instalaciones con los clientes y con los técnicos. Configurar, registrar en el sistema y autorizar la instalación, ya sea con técnicos presencialmente o de forma remota. Preparar los equipos para su envío por correo. Brindar soporte a los clientes mediante WhatsApp, teléfono y/o correos electrónicos. **Requisitos:** Experiencia en mantenimiento de computadoras, impresoras, redes, notebooks y conocimientos básicos de redes. Soporte a usuarios. **Requerido:** Proactividad y capacidad para resolver problemas de forma eficiente. Buena comunicación. Agilidad y dinamismo. Capacidad para trabajar de forma independiente y en equipo. **Beneficios:** * Asistencia médica * Asistencia odontológica * Vale alimentación R$ 500,00 * Vale transporte **Horario laboral:** * De lunes a viernes * De 08:30 a 18:00 h. **Nivel educativo:** * Educación secundaria completa (preferible) **Requisitos:** * Informática (obligatorio) * Atención al cliente (preferible) * Mantenimiento informático (preferible) **Si cumple con los requisitos de la oferta, póngase en contacto para una entrevista previa y espere nuestra respuesta. WhatsApp: (31\) 9 7103\-3783 – Ana Carolina.** Tipo de puesto: Jornada completa, contrato indefinido (CLT) Remuneración: R$2\.100,00 \- R$2\.200,00 por mes Beneficios: * Asistencia médica * Asistencia odontológica * Vale alimentación * Vale transporte Nivel educativo: * Educación secundaria completa (preferible) Experiencia: * Informática (preferible) * Rastreo vehicular (preferible) Lugar de trabajo: Presencial

Av. Barão Homem de Melo, 1976 - Jardim America, Belo Horizonte - MG, 30421-484, Brazil

R$2,100-2,200/month

Support Representative – Consultant’s Application651718274502421215

Support Representative – Consultant’s Application

Job Summary: We are seeking a Support Representative to provide first-level operational and technical support to application users, ensuring efficiency and a positive user experience. Key Highlights: 1. Provide customer service and support to application users 2. Deliver first-level operational and technical support 3. Ensure clear guidance and prompt resolution of requests **Job Description:** Job Description We are looking for a Support Representative to assist users of the Application, providing first-level operational and technical support, ensuring clear guidance, prompt resolution of requests, and an overall positive experience for platform users. This professional will support consultants and regional teams in correctly using the system, clarifying questions regarding workflows, process steps, application features, and appropriately routing requests requiring deeper technical analysis. Main Responsibilities Provide support to application users via official channels (WhatsApp, email, ticketing system, among others); Provide first-level support regarding application usage, workflow steps, quotations, proposals, payments, and process statuses; Register, monitor, and update tickets in the support system; Identify recurring issues and report them to the technical or product team; Guide users on correct procedures to prevent rework and inconsistencies; Support basic testing and validations during system updates or fixes; Maintain clear, concise, and courteous communication with all users. **Requirements:** Requirements Completed high school education (higher education in progress is preferred but not mandatory); Previous experience in customer service or operational support; Proficiency with technology, systems, and web/mobile applications; Strong verbal and written communication skills; Organizational skills, attention to detail, and an analytical mindset; Ability to follow established workflows and procedures. Preferred Qualifications Experience supporting systems, ERPs, or applications; Experience in technology, fintech, insurtech, or digital solutions environments; Basic knowledge of opening and tracking technical tickets; Familiarity with consultants’, sales, or commercial operations routines. **Employment Type:** Individual Contractor (PJ) **Base Compensation:** R$ 2\.500,00 **Work Location:** On-site **Working Hours:** Business hours **Note:** A test is required.

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Asistente de Departamento de Personal651718150423051216

Asistente de Departamento de Personal

Resumen de la oferta: El profesional brindará apoyo en las rutinas de RR. HH. y Departamento de Personal, garantizando el cumplimiento normativo y la atención a los colaboradores, constituyendo un punto de partida para la carrera en esta área. Principales aspectos destacados: 1. Apoyo en rutinas de RR. HH. y Departamento de Personal 2. Garantía del cumplimiento de la legislación laboral 3. Punto de partida para la carrera en Departamento de Personal/RR. HH. Brindar apoyo en las rutinas de RR. HH., tales como control de jornada laboral, vacaciones, contrataciones, despidos, beneficios (vale transporte, vale comida, plan de salud), cierre de nómina, registro y organización de documentos, garantizando el cumplimiento de la legislación laboral y atendiendo a los colaboradores. Se trata de un puesto operativo que exige organización, atención al detalle y actualización constante sobre la normativa vigente, siendo un buen punto de partida para la carrera en Departamento de Personal/RR. HH. Tipo de oferta: Jornada completa, contrato indefinido bajo la modalidad CLT Remuneración: R$1\.800,00 \- R$2\.000,00 por mes Beneficios: * Vale\-alimentación * Vale\-transporte

Rua dos Carijós, 852 - Centro, Belo Horizonte - MG, 30120-068, Brazil

R$1,800-2,000/month

Financial and Administrative Assistant651717989177621217

Financial and Administrative Assistant

Job Summary: The professional will work in financial control, accounts payable and receivable, data entry into management systems, report preparation, and administrative support. Key Highlights: 1. Work in financial and budgetary control 2. Responsibility for accounts payable and receivable 3. Administrative support and document organization **Main Responsibilities:** * Financial Control: assist in cash flow monitoring, budget tracking, and bank reconciliation. * Accounts Payable and Receivable: issuing invoices, scheduling payments, clearing receivables/payables, and organizing documents (invoices, bills). * Data Entry and Recordkeeping: entering and updating data in management systems (Sindicalizi) and financial spreadsheets. * Report Preparation: preparing basic financial reports to support management. * Administrative Support: attending to clients and suppliers, organizing physical and digital files. * Document Control: classifying, sorting, and archiving financial documents. * Purchasing and Warehouse Management: providing support in purchasing activities and warehouse inventory control. * Budgeting: preparing administrative budgets as requested by management. **Required Qualifications:** * Bachelor’s degree in Business Administration, Finance and Accounting, or related fields; * Experience in administrative and financial areas. Employment Type: Permanent CLT Salary: R$2\.500,000 per month Benefits: * Health insurance * Meal allowance * Transportation allowance

Av. do Contorno, 5005 - Serra, Belo Horizonte - MG, 30110-017, Brazil

Payroll Assistant / HR Assistant651717963404821218

Payroll Assistant / HR Assistant

Job Summary: Support in preparing and calculating payroll, terminations, vacations, contribution and benefits control, as well as personnel management and customer service. Key Highlights: 1. Full management of payroll financial routines 2. Responsible for hiring, termination, and vacation/leave control 3. Employee and condominium support and assistance Provides support in preparing and calculating payroll, terminations, vacations, and contribution withholdings; maintains employee records and benefits control. **Responsibilities:** **Payroll Financial Routines:** * Posting bank fees for salary payments (last and 1st day of the month). * Posting fees for salary payments (5th business day). * Posting salary advance fees. * Processing, integrating, and sending salary advances via auxiliary systems. **Personnel Management:** * Employee onboarding (registration, documentation, and integration). * Registration of new employees and dependents. * Implementation and monitoring of notice periods. * Employee contract termination. * Scheduling periodic and admission medical exams. * Registration and integration of child support payments. **Vacation and Leave Control:** * Verification of payroll deductions for vacations. * Verification of vacation calculations including payroll deductions. * Recording and tracking medical certificates and leaves of absence. **Payroll Closing:** * Verification of payroll deductions for payroll closing. * Payroll closing (last day of the month, 1st day of the month, and 5th business day). * Release of PAF, PQM, and union dues for the employee roster. * Release of monthly timesheets. * Submission of payroll data to e-Social. * Integration and release of FGTS payment slips. * Integration of child support payments. * Monthly RPA (Real Profitability Adjustment). * Sending pay slips to Print-Pro. **Customer Service and Support:** * Support for condominium employee onboarding. * General customer service (condominiums and employees). * Document digitization and organization. * Receiving courier packages. **Requirements:** * **Minimum Education:** Completed high school (Technical or Bachelor’s degree in Administration, Accounting, or HR Management preferred). * **Required Knowledge:** HR department routines, labor legislation, FGTS, e-Social, terminations, vacations, payroll processing. * **Preferred:** Prior experience in condominium management companies and proficiency with payroll systems (e.g., Acessórias, Print-Pro).

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Specialist in Posthumous and Family Support651717881633291219

Specialist in Posthumous and Family Support

Job Summary: The Legacy Funeral Marketplace is seeking a professional to welcome and assist bereaved families, providing emotional and practical support in organizing funeral services in a transparent and humanized manner. Key Highlights: 1. Emotional and practical support for bereaved families 2. Organization and coordination of funeral services 3. Humanized care in sensitive situations The Legacy Funeral Marketplace is an innovative online platform designed to simplify and increase transparency in the funeral service arrangement process. The company understands that the loss of a loved one is a delicate and challenging time, and strives to offer an alternative that minimizes stress and bureaucracy for bereaved families. The primary goal of Legacy is to transform the experience of arranging funeral services, making it lighter and less bureaucratic. The company aims to provide a comprehensive and personalized service that respects the needs and wishes of each family. The Legacy Funeral Marketplace is an online platform connecting families with funeral homes, offering a transparent, practical, and humanized way to arrange funeral services. * Welcome and support bereaved families, providing emotional and practical assistance. * Provide clear and accurate information about the procedures and services offered by the company. * Assist families in decision-making, respecting their beliefs and values. * Organize and coordinate the execution of funeral services, ensuring deadlines are met and service quality is maintained. * Maintain contact with families, offering ongoing support and information throughout the process. * Handle sensitive and highly complex situations with professionalism and empathy. * Maintain an organized and welcoming work environment. * Collaborate with other professionals to ensure integrated and efficient service delivery. * Participate in training and capacity-building programs to enhance skills and knowledge. Employment Type: Full-time CLT Compensation: R$1.412,00 - R$2.543,48 per month Benefits: * Fuel allowance * Meal voucher * Food allowance * Transportation voucher Selection Question(s): * Describe a situation where you had to provide emotional support to someone. Education: * Completed high school (Preferred) Experience: * Humanitarian service (Preferred) * Supporting vulnerable individuals (Preferred) * Remote customer service (Preferred) * Hospitals or funeral homes (Preferred) Work Location: On-site

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

R$1,412-2,543/month

Administrative Assistant (Customer Support)651717756921611220

Administrative Assistant (Customer Support)

Job Summary: Administrative Assistant focused on customer service for e-commerce platforms, providing high-quality support and quick solutions, with a customer retention mindset. Key Highlights: 1. Efficient and courteous customer service on e-commerce platforms 2. Focus on customer satisfaction and loyalty 3. Opportunity to enhance the customer experience We are seeking an **Administrative Assistant, with a focus on customer service for e-commerce platforms**, to join our customer support team. The professional will be responsible for assisting customers via e-commerce platforms, delivering high-quality support and rapid solutions. We seek a communicative individual with strong writing skills and a customer retention and problem-solving mindset. **Responsibilities:** * Efficiently and courteously assist customers through the e-commerce platform. * Provide support regarding product inquiries, order status, exchanges, returns, and other related matters. * Maintain a high level of customer satisfaction and loyalty by ensuring rapid and effective issue resolution. * Record information in the system and track customer interactions. * Identify opportunities to improve the customer experience and contribute suggestions to the team. * Use Excel for simple reporting and monitoring of customer service metrics. * Maintain clear and concise communication, prioritizing a positive customer experience. **Requirements:** * Strong verbal and written communication skills. * Basic Excel knowledge for preparing simple reports and tracking data. * Ability to retain customers and foster loyalty. * Capacity to effectively resolve problems with a solution-oriented mindset. * Prior experience in customer service is a plus. * Proactivity and empathy when interacting with diverse customer types. Employment Type: Full-time CLT Compensation: Starting at R$1.979,11 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food allowance * Transportation allowance

Av. Barão Homem de Melo, 4554 - Estoril, Belo Horizonte - MG, 30494-270, Brazil

Customer Success Assistant - 5x2651717229945611221

Customer Success Assistant - 5x2

Job Summary: Customer Service Professional to provide initial support, clarify doubts, and ensure a positive and agile experience for FIT Energia’s customers. Key Highlights: 1. Initial and efficient customer service 2. Immediate support and clarification of doubts 3. Ensuring a positive and agile customer experience Description FIT Energia, a company within the Santander Group, is a distributed generation platform operating nationwide, connecting energy generators and consumers. Our goal is to enable and promote clean, more accessible energy consumption for everyone. **Job Description** This position reports to the Commercial Directorate and is responsible for delivering initial customer service, providing efficient support, and clarifying doubts clearly and objectively within the Customer Success department. **Responsibilities and Duties** * Provide initial (Level 1) customer service, offering immediate support and clarifying doubts clearly and efficiently; * Ensure all requests are handled attentively, forwarding them to the relevant department only when necessary, always aiming to deliver a positive and agile customer experience. **Requirements and Qualifications** * Completed High School education; * Strong oral and written communication skills; * Proficiency in Hubspot and Blip tools; * Availability to work on weekends and holidays on a rotating schedule. **Benefits** * Meal/Voucher Allowance; * Mobility Assistance; * Health Plan with national private hospital coverage (no monthly fee and 30% co-payment); * Dental Plan (no monthly fee and no co-payment); * Life Insurance (no monthly fee and no co-payment); * Enhanced Wellhub program; * Electricity bill discount; **Additional Information** Please note that, to ensure greater control and agility in our selection process, all positions will be managed directly through the platforms where they are posted. We will not respond to candidates via private messages on LinkedIn, except in cases of active recruitment (hunting). All our opportunities are open to diverse individuals, including those of different gender identities, race and ethnicity, sexual orientation, origin, and people with disabilities (PwD). #JOINFIT

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Customer Success Assistant - Delinquency651717224483851222

Customer Success Assistant - Delinquency

Job Summary: Work in delinquency management, providing initial customer service and efficient support to resolve outstanding debts, with a focus on delivering a positive customer experience. Key Highlights: 1. Managing delinquency and customer service 2. Negotiating agreements and solutions for debt resolution 3. Monitoring delinquency indicators Description FIT Energia, a company within the Santander Group, is a distributed generation platform operating nationwide, connecting energy generators and consumers. Our goal is to enable and promote clean, more affordable energy consumption for everyone. **Job Description** This position reports to the Commercial Directorate and is responsible for directly managing delinquency: providing initial service to delinquent customers, offering efficient support, clarifying questions, and identifying solutions for debt resolution—all while focusing on a positive, effective customer experience. **Responsibilities and Duties** * Provide initial (Level 1) service to delinquent customers, offering immediate support and clarifying questions regarding invoices, due dates, and payment methods; * Negotiate agreements and propose solutions for debt resolution; * Monitor and track delinquency indicators, flagging critical cases to the responsible department; * Ensure all requests are handled attentively and referred to the Legal or Finance departments only when necessary; **Requirements and Qualifications** * Prior experience in collections, negotiation, or service to delinquent customers; * Familiarity with CRM and customer service tools (e.g., Blip); * Availability to work on Saturdays and on rotating shifts on Sundays and holidays. * Completed high school education. **Benefits** * Meal/food allowance; * Mobility assistance; * Health insurance with private national hospital coverage (no monthly fee; 30% co-payment); * Dental insurance (no monthly fee; no co-payment); * Life insurance (no monthly fee; no co-payment); * Enhanced Wellhub program; * Electricity bill discount; **Additional Information** Please note that, to ensure greater control and agility in our selection process, all positions will be managed directly through the platforms where they are posted. We will not respond to candidates via private messages on LinkedIn, except in cases of active recruitment (hunting). All our opportunities are open to people of diverse gender identities, races and ethnicities, sexual orientations, origins, and persons with disabilities (PwD). #JOINFIT

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Administrative Assistant - Contracts651717221969941223

Administrative Assistant - Contracts

Job Summary: We are seeking an Administrative Assistant to support the processes of the Contracts area, contributing to the organization, control, and compliance with workflows and deadlines. Key Highlights: 1. Essential support in the Contracts area 2. Focus on process organization and control 3. Proactive and collaborative environment We are looking for an **Administrative Assistant** to support the processes of the Contracts area, contributing to the organization, control, and compliance with administrative workflows and established deadlines. **Main Responsibilities:** * Receive, analyze, and monitor requests forwarded by Contract Coordinators for contract maintenance; * Provide support for the execution of administrative processes in the Contracts area, ensuring compliance with deadlines and internal procedures; * Enter, update, and maintain customer registration data and contractual information in control spreadsheets; * Populate spreadsheets for generating reports and monitoring area indicators; * Organize, register, archive, and keep physical and digital documents up to date, ensuring traceability and easy access to information; * Act as an interface between internal and external clients, ensuring proper sending, receipt, and verification of documents for measurements; * Receive, verify, and forward contract payment requests to the Finance Department, ensuring appropriate internal workflow. **What You Need:** * Completed high school education or currently pursuing a university degree; * Intermediate knowledge of Microsoft Office, with emphasis on Excel; * Organization, attention to detail, and strong oral and written communication skills; * Proactive and collaborative profile. * **Preferred Qualification:** Prior experience in administrative routines and/or the Contracts area; experience with controls and indicators, and document organization. What We Offer: * Caju meal allowance of R$ 42.00 per day; * Transportation allowance; * Group life insurance; * Co-payment health plan. **Work Schedule and Location:** * Monday through Friday, from 8:00 AM to 5:00 PM, with a 1-hour break; * Cruzeiro neighborhood – Belo Horizonte/MG; * **100% in-person work mode**; * CLT employment regime; * Immediate start. **Do you identify with the activities above? Click and register on our job portal.**

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Human Resources Department Analyst651716669236491224

Human Resources Department Analyst

Job Summary: Professional responsible for payroll financial routines, personnel management, vacation and leave control, payroll closing, and support/assistance. Key Highlights: 1. Experience in personnel management and payroll financial routines 2. Responsible for vacation control, leave management, and payroll closing 3. Support and assistance in the Human Resources Department **Payroll Financial Routines** **Personnel Management** **Vacation and Leave Control** **Payroll Closing** **Assistance and Support** * **Required knowledge:** HR Department routines, labor legislation, FGTS, e-Social, terminations, vacations, payroll. * **Desirable:** Prior experience in condominium management companies and use of payroll systems (e.g., Acessórias, Print-Pro).

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Accounting Support Technician (Belo Horizonte or Juiz de Fora)651716562713611225

Accounting Support Technician (Belo Horizonte or Juiz de Fora)

Job Summary: A customer service and support professional responsible for product installations, configurations, and training, as well as supporting software implementation activities. Key Highlights: 1. Customer service and training (in-person or remote) 2. Internal department support and participation in software implementation 3. Technical knowledge in Payroll or Accounting/Tax departments Responsibilities * Provide customer service and training (in-person or remote). * Perform installation and configuration of commercialized products. * Support internal company departments in a customer support capacity. * Participate in and assist with services involving new customers (software implementation). Requirements * Technical knowledge in one of the following areas: * Payroll (Payroll calculations, vacations, terminations, labor charges, eSocial, and DCTFWeb) * Accounting/Tax (tax legislation, calculation of state, municipal, and federal taxes, preparation of ancillary obligations (ECD, ECF, SPED Fiscal, SPED Contributions), and financial statements) * Completed or ongoing undergraduate degree in Accounting Sciences, Business Administration, Human Resources Management, or related fields. * Strong logical reasoning, quick learning ability, excellent oral and written communication skills; * Valid driver’s license, highway driving experience, and willingness to travel; **Benefits** * Meal/food allowance * Health and dental insurance * Life insurance * Profit Sharing Plan (PLR) * Day off * Psychological support (PAE) * Total Pass * Pharmacy discounts * Sesc membership **Schedule** * Monday to Friday, from 08:45 to 18:00 — lunch break from 12:00 to 13:15 Weekly working hours: 44 hours. Employment regime: CLT. Salary: R$2748.59 per month

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Senior Support Analyst651716499929621226

Senior Support Analyst

Job Summary: Senior Support Analyst to support and maintain the IT infrastructure environment, documenting and designing architectures. Key Highlights: 1. Opportunity for growth and support for certifications 2. Collaborative, inclusive, and welcoming environment 3. Values continuous learning, collaboration, and passion for results **Transform your career with IT-ONE!** With over 20 years in the market, we are a technology reference, delivering solutions that make a difference in our clients’ businesses and people’s lives. At IT-ONE, innovation is lived daily. We work side by side with the world’s leading technology providers, supported by a talented, certified, and continuously evolving team. Here, you’ll find an environment that values continuous learning, collaboration, and passion for results. **Far beyond technology—we deliver stories.** Stories of growth, overcoming challenges, and achievements. We know where we want to go and are ready to move forward with agility, purpose, and people who share our dreams. And you—do you already know where you want to go? If you’re seeking an opportunity to grow, innovate, and be part of something bigger, this position is for you. Join us in building the future of technology! **Position: Senior Support Analyst (on-site at client location)** **What will you do on a daily basis?** * Support and maintain the IT infrastructure environment. * Address requests related to virtual environments, cloud, and applications. * Document the entire environment, understanding how applications operate. * Engage with application owners to design the current architecture. * Create clear technical documentation of the environment (architecture, dependencies, workflows). **What we expect from you:** * Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related fields. * Proven experience with IT Infrastructure. * Experience working in cloud environments (Azure). * Intermediate knowledge of Virtualization (Azure AVD, Citrix, and Hyper-V). * Advanced knowledge of Windows Server operating systems. * Intermediate knowledge of applications (operation, integrations, and dependencies—not development). * Basic to intermediate English proficiency. **What’s not mandatory but would be a plus:** * Courses on Windows Server / Microsoft Infrastructure. * Courses or certifications in Azure (AZ-900, AZ-104, or similar). * Training related to environment architecture or technical documentation. **What we offer for this position:** * Employment model: PJ (individual contractor) * Fixed remuneration. * Life insurance. * Agreements and partnerships across multiple sectors. * Opportunity for growth and support for certifications. * Collaborative, inclusive, and welcoming environment. **Join IT-ONE!** We are driven by people: diverse, unique, and essential. At IT-ONE, all our opportunities are open to everyone, and we cultivate a culture that rejects any form of discrimination.

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Front Office Host - ibis BH Savassi651716123100191227

Front Office Host - ibis BH Savassi

Job Summary: The candidate will welcome and assist guests in accordance with the brand’s style, providing information and striving to deliver a unique and unforgettable experience, aligned with Accor’s Service Culture. Key Highlights: 1. Opportunities for professional growth and continuous development. 2. An inclusive environment that values personality and diversity. 3. Purpose-driven work, creating memorable experiences for guests. Accor is the global leader in hospitality, with over 5,600 hotels and 850,000 rooms across more than 110 countries. In Brazil, it operates well-known brands such as ibis, Mercure, Novotel, Pullman, and many others. Leveraging the strength of our teams and our diverse, holistic ecosystem of brands, experiences, and solutions, we are pioneering new paths to shape the future of hospitality—connecting cultures through genuine care. **- Heartist® Culture** Everything we do comes from the heart. We believe in human connections and authentic emotions. **- What We Offer** * **Professional Growth**: Training and development opportunities empower Heartists® to take ownership of their professional growth. * **Inclusive Environment**: Accor provides equal opportunities and encourages Heartists® to bring their personality, culture, background, and religion to the team. * **Purpose-Driven Work**: Seize opportunities to create memorable experiences for our guests and make a positive, sustainable impact. * **Personal Recognition**: All Heartists® should enjoy their journey with us and know we are committed to ensuring they feel valued for their contribution to the Group. Join us and become a Heartist®! Job Description **Objective:** To welcome and assist guests in accordance with the brand’s service style, providing various information according to guest needs and essential departmental practices. Place guests at the “heart” of everything we do to deliver a unique and unforgettable experience, aligned with Accor’s Service Culture. **Responsibilities and Duties:** * Process reservations and assist guests via system, email, and telephone. * Welcome guests according to brand standards, providing information and support. * Perform check-in and check-out procedures, verify identification documents and reservations, and comply with accommodation regulations. * Act as the liaison between guests and other hotel departments, forwarding requests and resolving issues. * Monitor room availability and prevent discrepancies between reservations and occupancy. * Handle billing, issue invoices, and manage cash register closing and control. * Promote loyalty programs and provide differentiated service to regular customers. * Maintain front desk organization, adhere to internal procedures, and support other departments when required. Qualifications: **Minimum Requirements:** * High school diploma; * Proficiency in Microsoft Office; * Intermediate English. **Preferred Qualifications:** * Bachelor’s degree in Hospitality, Tourism, or related fields; * Customer service and telephone support experience; * Advanced English and intermediate Spanish; * Relevant work experience. **Details:** * 12x36 shift pattern * 07:00 – 19:00 Employment Type: Full-time CLT Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil

Internship in Commercial Area I Online Sales & E-commerce651535089135371228

Internship in Commercial Area I Online Sales & E-commerce

Job Summary: Commercial internship focused on online sales and e-commerce, including customer service, order management, and operational support. Key Highlights: 1. Hands-on experience in online sales and e-commerce routines 2. Direct customer service from pre-sale to post-sale 3. Comprehensive support for e-commerce operations and inventory **Internship in Commercial Area | Online Sales & E-commerce** **Location:** Santa Lúcia Neighborhood – Belo Horizonte **Schedule:** Monday to Friday, from 10:00 AM to 5:00 PM If you enjoy customer service, online sales, and want to learn firsthand how an e-commerce operation works, this opportunity is for you! Here, you will have direct contact with customers, products, and processes that drive the business forward. **Responsibilities:** * Online customer service and sales via WhatsApp and digital channels, supporting customers from first contact through post-sale; * Product presentation, clarifying questions regarding sizes, colors, fabrics, prices, payment methods, and delivery timelines; * Inventory verification, order registration, picking, verification, and packaging; * Monitoring of sales via WhatsApp and e-commerce platforms; * Issuance of invoices and documentation organization; * Handling exchanges and returns according to company policies; * Support in inventory control, including incoming and outgoing stock; * Operational support for e-commerce routines, ensuring organization, agility, and quality. **Requirements:** * Currently enrolled in high school, technical school, or undergraduate studies in administrative, commercial, marketing, fashion, or related fields; * Strong verbal and written communication skills for digital customer service; * Organizational skills, attention to detail, and responsibility regarding deadlines; * Familiarity with or interest in learning tools such as WhatsApp Business, spreadsheets, e-commerce systems, and invoice issuance; * Proactive, collaborative profile, with agility, focus, ethics, and interest in learning about sales and customer service. **Benefits:** * Internship stipend of R$ 800.00; * Transportation allowance (round-trip); * Life insurance. Send us your resume and grow with us! Job Type: Internship Contract Duration: 24 months Payment: R$800.00 per month Benefits: * Life insurance * Transportation allowance Selection Question(s): * Are you currently enrolled in high school, technical school, or undergraduate studies in administrative, commercial, marketing, fashion, or related fields? * What are your class hours and expected graduation date? * Do you have easy access to the Santa Lúcia neighborhood? Work Location: On-site

Av. Raja Gabáglia, 4441 - Santa Lúcia, Belo Horizonte - MG, 30360-663, Brazil

Receptionist/Secretary651535047796501229

Receptionist/Secretary

Job Summary: Professional responsible for receiving and attending to patients, providing administrative and financial support with agility and courtesy. Key Highlights: 1. Welcoming and guiding patients 2. Managing medical appointments schedules 3. Multichannel customer service with courtesy **Position:** Receptionist Will be responsible for receiving and attending to patients, ensuring high-quality welcoming service and support in the reception’s administrative and financial routines. - Receive and guide patients upon arrival; - Manage physicians’ appointment schedules; - Answer phone calls and WhatsApp messages, responding to all promptly, courteously, and attentively; - Support reception’s administrative routines and related tasks. **Requirements:** - Experience in reception; - Good spelling; - Basic computer skills; - Clear, courteous, and welcoming communication with patients. **Working Hours:** - Monday to Thursday: 8:00 AM to 6:00 PM; Friday: 8:00 AM to 5:00 PM - Saturday: 1 day per month (banked hours) **Compensation and Benefits:** Salary: R$ 2.100,00 + commission (average R$ 700,00) Type of position: Permanent CLT contract Payment: R$2.100,00 – R$2.800,00 per month Benefits: * Health insurance * Meal voucher * Transportation voucher Workplace: On-site

R. Cláudio Manoel, 48 - sala 501 - Funcionários, Belo Horizonte - MG, 30140-100, Brazil

R$2,100-2,800/month

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