Description
Job Summary:
Customer service professional providing technical support, issuing digital certificates, and analyzing documents, with a focus on achieving targets and productivity.
Key Highlights:
1. In-person, telephone, and videoconference customer support
2. Technical instructions regarding products and services
3. Document analysis for digital certificate issuance
#### **Job Responsibilities:**
**Customer support (in-person, telephone, and videoconference);**
**Providing technical instructions regarding products and services;**
**Issuing digital certificates;**
**Analyzing documents for digital certificate issuance in accordance with ICP-Brasil / ITI regulations;**
**Focus on achieving targets and productivity;**
#### **Requirements:**
**Completed high school education**
**Experience in public-facing customer service**
**Experience in administrative routines**
**Working hours:**
**From 8:00 AM to 6:00 PM, Monday through Friday**
### **General Information**
**Identification**
2502
**Number of vacancies**
1 vacancy
**Location**
BELO HORIZONTE
**Hierarchical Level**
Technician
**Contract Type**
Permanent
**Salary**
1\.774,30