Sales Support Analyst

Description

Job Summary: Professional responsible for generating reports, conducting data audits, supporting team training, and collaborating on sales process optimization. Key Highlights: 1. Sales process and customer support optimization 2. KPI monitoring and insights for team performance 3. Collaboration with sales and marketing teams Description: * Completed undergraduate degree; * Minimum 6 months of experience in the field; * Advanced Excel skills; * Intermediate CRM CV knowledge. * Generate reports and dashboards to track pre\-sales and sales support performance metrics; * Conduct data audits in the CRM to ensure accuracy and identify inefficiencies in processes; * Support team training and onboarding by providing guidance on best practices; * Collaborate with coordinators to develop strategies for improving lead qualification and sales support processes; * Monitor key performance indicators (KPIs) and provide insights to optimize team performance; * Interact with sales and marketing teams to align pre\-sales activities. 2510270202221745722