




Job Summary: Operations Manager with strategic vision, responsible for overall organization, routine audits, team management, finance, marketing, relationship management, and administration. Key Highlights: 1. Leadership and management of technical and customer service teams. 2. Strategic management of processes and operations. 3. Conflict resolution skills and assertive communication. Possesses the technical ability to view the team holistically, see the big picture, and understand operational functioning; Overall organization of Hospital do Dente; Auditing daily work routines; Conducting meetings with the customer service team; Conducting meetings with the technical team; Processing supplier payments; Organizing financial routines; Organizing communication and marketing routines; Visiting institutions and building community relationships; Processing employee payroll; Approving purchases; Handling hiring and dismissals; Completing all spreadsheets; Organizing administrative routines, invoices, accounting, and suppliers; Procuring office supplies and daily-use materials; Finalizing negotiations and monitoring budgets when necessary; Monthly closings and financial reporting; Reporting monthly results to partners. BEHAVIORAL COMPETENCIES: Process Management; Strategic Vision; Ethics, Confidentiality, and Professional Demeanor; Conflict Management and Resolution Skills; Strong Interpersonal Relationships; Leadership Ability; Proactivity; Communication Skills; Organization; Analytical Ability; Assertive Communication; Active Listening Skills; Empathy; Resilience and Flexibility; Interest in and Aptitude for Learning and Development. Compensation: R$3\.500,00 \- R$5\.500,00 per month Work Location: On-site


