**DESCRIPTION** --------------- Responsible for end-to-end management of warehouse processes (Inbound or Outbound) during a specific shift or multiple shifts. Key Responsibilities: * Lead teams of Area Managers and associates in daily operations * Ensure operational safety, quality, and performance * Achieve and exceed operational targets * Develop strategic planning and forecasting * Mentor and develop team members * Implement process improvements Management: * Reports to the Senior Process Manager * Leads a team of Area/Team Managers * Manages approximately 300 direct/indirect employees, with fluctuations depending on the period * Interfaces with support functions (HR, Finance, Facilities, Security, IT) Additional Requirements: * Availability to work on a rotating 3x2 schedule (3 consecutive workdays followed by 3 days off; then 2 consecutive workdays followed by 2 days off) * 12-hour shifts (day shift: 6:00 AM–6:00 PM or night shift: 6:00 PM–5:00 AM) * Availability to work weekends * Ability to lift up to 22 kg * Ability to walk long distances within the warehouse * Ability to stand for up to 12 hours * Ability to adapt to varying environmental conditions * Ability to access all areas of the facility (stairs, ship-style ladders) **BASIC QUALIFICATIONS** ------------------------ * Bachelor's degree or equivalent * Willingness and ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays * Experience in employee and performance management * Advanced English skills **PREFERRED QUALIFICATIONS** ---------------------------- * Experience with performance metrics, process improvement, or lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.