Description
Job Summary:
Professional responsible for assembly, installation, and technical support of laser machines, focusing on accurate diagnosis and customer satisfaction, with availability for travel.
Key Highlights:
1. Assembly and installation of laser cutting machines
2. On-site technical support and accurate diagnosis
3. Customer relationship and satisfaction
**Main Responsibilities:**
Perform **assembly and installation** of laser cutting machines at various locations, ensuring they are fully operational according to specifications.
**On-site Technical Support:** Accurately and efficiently diagnose, repair, and resolve technical issues, minimizing equipment downtime.
**Customer Relationship:** Understand customer needs and deliver high-quality service to ensure their satisfaction.
**Accurate Diagnosis:** Use your expertise to identify root causes of problems, whether through failure analysis, testing, or component verification.
**Travel:** Availability for frequent travel to serve customers across different regions.
**Technical Requirements & Qualifications:**
Technical course in Electronics (strongly preferred), Mechatronics, Electrotechnics, Mechanics, or related fields.
Electrical Knowledge: Solid experience with electrical panels, especially with PLC (Programmable Logic Controller).
Electromechanical Components: Experience with electric motors and frequency inverters.
Mechanics: Familiarity with CNC lathes and machining equipment.
**Prior Experience:** Proven experience in technical support, preferably with industrial equipment. Remuneration: BRL 3800 \+ bonus per installation. After gaining experience, salary increases to BRL 4200.00\.
TRAVEL AVAILABILITY IS MANDATORY.
Minimum Education Level: Technical Course
Driver's License: Class B