Job Summary: Professional responsible for receiving customers, providing information, directing them to appropriate departments, answering phone calls, scheduling appointments, and following internal policies. Key Highlights: 1. Friendly and professional service to customers and partners 2. Efficient management of appointments and telephone reception 3. Information security and confidentiality **Description and Responsibilities:** **Working Hours:** Monday to Friday, 08:00–18:00 with a 2-hour lunch break; Saturday, 09:00–13:00. **Experience Level:** Professional **Employment Type:** Permanent – CLT * Greet and welcome customers, visitors, and partners in a friendly and professional manner. * Provide information regarding the dealership's products and services. * Direct customers to appropriate departments. * Answer and redirect telephone calls efficiently. * Provide basic information and record messages when necessary. * Schedule appointments and visits for customers and dealership representatives. * Manage and update the appointment calendar. * Follow dealership internal procedures and policies to ensure compliance and security. * Maintain confidentiality of customer and company information. **Requirements:** * Completed high school education. * Prior experience in customer service. * Previous experience in automotive dealerships or automotive retail (preferred). **Benefits:** No benefits provided
João Silva
Indeed · HR
João Silva
Indeed · HR
