Description: The IT Technician is responsible for providing technical support to users, performing minor hardware and software maintenance, and ensuring the proper functioning of computer networks. This professional also resolves technical issues, performs installation and configuration of systems and devices, and assists in the implementation, installation, and training of software developed by the contracting party and its partners. Responsibilities and duties * Perform system deployment and technical training for clients. * Provide technical support for company projects. * Assist in the preparation of technical reports. * Participate in meetings with clients to understand requirements. * Monitor technical solution implementation processes. * Contribute suggestions and ideas for improving technical processes. Requirements and qualifications Main requirements and qualifications: * Technical education in related fields; * Knowledge of systems and technical tools; * Familiarity with Windows and Linux; * Ability to perform ERP system configuration, customization, and maintenance; * Teamwork skills and good interpersonal relationships; * Good communication skills; * Proactivity and willingness to learn; * Availability for travel and participation in training sessions; * Class B driver's license 2511240202461706153