**We are looking for candidates who enjoy taking on challenges.** In this role, you will be responsible for addressing technical demands related to customer service, performing maintenance and support for IT and telecommunications infrastructure. **People with Disabilities and/or Rehabilitated Professionals—Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity, and to achieve this, we value every individual who contributes to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** * Handle customer activation requests and perform customer support/maintenance requests for the unit. * Participate in training programs when requested. * Carry out activities with strict attention to workplace safety and safeguarding company assets. **Requirements and Qualifications** * High school diploma (preferred); * Knowledge of telecommunications; * Experience with FTTH fiber optics, HFC networks, and electrical power systems; * Experience with indoor, electrical, and outdoor installations; * Ability to interpret telecommunications project documentation; * Willingness to travel; * Driver’s license category B; * Full-time shift. **Additional Information** **Regarding benefits, we offer:** * RVI – Incentivized Variable Remuneration; * PLR – Profit and Results Sharing; * Daycare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation voucher; * Mobility assistance; * Health plan; * Dental plan; * Discounts at gyms (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you—we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of technology enthusiasts united by our commitment to creating impactful solutions that improve people’s lives across every corner of the country. We are recognized by the ABRINQ Foundation as a child-friendly company. Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we had grown by 70.5% and connected over one million customers nationwide. Today, we have more than 4,000 TecFriends spread across eight Brazilian states. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through biannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting—it’s about continuous evolution. Shall we move forward together? \#JoinTheTecFriend