Description
Job Summary:
We are seeking an innovative, results-oriented professional to organize, coordinate, and optimize logistics operations, ensuring service excellence and customer satisfaction.
Key Highlights:
1. Collaborative work and continuous pursuit of innovation
2. Focus on operational excellence and customer satisfaction
3. An environment that values diversity and professional growth
We seek individuals who are innovative, results-focused, safety-conscious, and committed to people. We believe our strength lies in collaborative work. We continuously strive to innovate and deliver the best solutions to our internal and external customers. Therefore, we are dedicated to the ongoing pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and individuals from diverse generations. \#VemSerTelemont.
**Responsibilities and Duties**
Organize and coordinate the transportation of goods to ensure deliveries are executed efficiently and within established deadlines;
Store products in an organized and secure manner, distributing them according to customer requirements;
Maintain accurate records of available inventory, monitor stock levels, and ensure an appropriate balance between supply and demand;
Manage reverse logistics processes, handling product returns, recycling, disposal, and refurbishment;
Receive, process, and track customer orders, ensuring efficient fulfillment and timely status updates for customers;
Establish and maintain relationships with suppliers, negotiating contracts, resolving issues, and ensuring products are delivered according to agreed quality standards and timelines;
Utilize warehouse management systems (WMS), fleet tracking systems, and other logistics technologies to optimize operations and improve efficiency;
Collect and analyze data related to logistics operations, identifying trends, patterns, and opportunities for improvement;
Assess and manage risks associated with logistics operations, developing contingency plans and implementing preventive measures to minimize negative impacts;
Provide customer support by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction with the logistics services delivered;
Possess valid knowledge and certification to operate a forklift;
Ensure organization, cleanliness, and safety in the work area;
Perform other activities of similar nature, complexity level, and responsibility.
**Requirements and Qualifications**
Completed high school education.
Desirable: 6 months of experience in the role.
Forklift operator training; Basic Microsoft Office package.
N/A
**Additional Information**
Benefits:
Medical assistance;
Dental assistance;
Gym allowance;
Meal or food allowance;
Transportation allowance;
Life insurance;
Discounts at partner pharmacies and stores.
Working Hours: Business hours, Monday through Friday.
**Our Journey**
For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We are present in 10 states and the Federal District, offering voice communication, broadband and data, multimedia transport, and energy system management services.
**Our People**
We rely on professionals who translate our values into action, ensuring operational excellence and quality in every interaction.
We believe diversity strengthens our culture and expands our capacity to innovate. Thus, we promote inclusion and value the plurality of experiences, respect for differences, and integration across teams and individuals.
**Our Growth Approach**
A spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where every individual can develop and build a solid career. Together, employees and the organization write a growth story sustained by values that guide all our actions.
**Our Values**
* Operate safely
* Customer satisfaction
* Sustainable results
* Excellence in people
* Respect and simplicity
* Collaboration