Description
Job Summary:
A professional to assist dealers by clarifying technical questions, reporting errors, and testing equipment.
Key Highlights:
1. Dealer technical support and assistance
2. Troubleshooting and clarification of technical questions
3. Error reporting and internal equipment testing
The company is seeking a Technical Support Assistant in Campo Bom.
Efetivar is a company specialized in management solutions and operational efficiency. We provide services aimed at optimizing processes and increasing organizational productivity.
**Responsibilities:**
Provide dealer support via chat and phone to resolve issues; clarify and resolve technical questions regarding the system; report errors or feature change requests to the development team; conduct internal equipment testing to validate functionalities.
Previous experience as a Support Analyst, Technical Support Specialist, Technical Support Assistant, or Support Expert may indicate suitability for some of the responsibilities in this position.
Bachelor's degree required. Relevant experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Profit Sharing
* Meal Voucher
* Pharmacy Benefit
* Health Insurance
* Dental Insurance
* Birthday Day Off
Flexible benefit. Partnerships with educational institutions.
**Additional Information:**
* Employment Type: Permanent \- On-site.
* Duration: Full-time
* Working Hours: Monday to Friday, from 08:00 to 18:00\.