Indeed
0821 - Business Assistant - Juruena / Mato Grosso - Sicredi Univales MT / RO
This opportunity is for a dynamic, proactive professional who enjoys working in the commercial area and, above all, enjoys working with people. We are looking for a professional to support the agency's business area in customer service and transactional activities, primarily for individual customers (PF segment).
If you are this type of professional who seeks development and is motivated by new challenges, apply now!
It's not just about money, it's about having someone you can count on! Come grow with us and **build together a more prosperous society**
**Responsibilities and duties** **Support the business area at the agency:** Receive documents, verify compliance with legal formalities of PF segment operations, in order to prepare routines for faster and more efficient service to member requests, as well as maintaining registration data.
**Collections:** Support collection activities for credit operations in cases of default and within negotiation deadlines, according to guidance from the business area, aiming at recovering lent capital.
**Prospecting:** Prospect new members and new business opportunities. Identify demand and refer leads to Business Managers.
**Understand to serve:** Provide first contact service to members at the branch channel. Welcome and assist members and non-members, directing them to the channel that provides the best service experience, whether physical or digital.
**Digital enabler:** Assist members with their "digital inclusion." Act as an agent of change for members, providing guidance so they can make the most of available digital services.
**New member integration:** Conduct onboarding for new members, explaining about Sicredi, answering questions, aiming to engage members with cooperative values.
**Financial transactions:** Carry out payment, receipt, and various inquiry services; manage cash opening, closing, and control at the teller terminal. Prevent and deter fraudulent transactions or procedures and money laundering.
**Requirements and qualifications** **Education level:** Completed or ongoing undergraduate degree in Administration, Accounting, Economics, or related fields.
**Knowledge areas:** Desirable knowledge of financial products and services, member focus, communication skills, ease with technology, service orientation.
**ANBIMA:** CPA-10 certification required.
ANBIMA certification is a valuable addition to your resume. Visit www.anbima.com.br to learn more about it.
**Additional information**
Competitive compensation aligned with the financial market
PPR/RV (Profit and Results Participation Program)
Meal/Voucher allowance
100% fully covered, non-contributory health plan (Unimed Nacional)
Birthday celebration and day off
100% covered life insurance
Birth benefit package for new parents
Childcare/babysitter allowance
Private pension plan up to 6% (you contribute up to 6%, and we match with 6%)
Cooperative dedication program (celebrate milestones at 02, 05, 10, 15, 20, 25, and 30 years of service with bonuses up to 200%)
Education assistance according to internal policy and continued education program through Universidade Univales
Physical activity support via Gympass
Telemedicine through Hospital Digital
Nutritional support through partner ASQ
Sempre Bem (Psychological Assistance, Legal Guidance, Financial Consulting, and Social Services)
UniHappy (Employee Happiness and Well-being Program)
Learn more about Sicredi's journey by clicking here
Learn about careers at Sicredi by clicking here
**Nice to meet you, we are Sicredi.**
Our journey began over 120 years ago as Brazil’s first financial cooperative institution. Today, we continue growing and transforming every day, alongside **over 50,000 employee members**. They are the reason we remain the **Best Company to Work For**, once again ranked first by Great Place To Work Brazil (GPTW).
Together with **over 9 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people's lives.** A purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion.
We continue seeking talents who want to help build a better world—and we want you on board. **\#ComeBeSicredi!**

5328+2M Juruena, Sapezal - MT, Brazil
Negotiable Salary