Job Summary: Hotel Tryp by Wyndham is seeking a professional to supervise the front desk team, ensure service standards, operational efficiency, and the quality of the guest experience. Key Highlights: 1. Opportunity for growth within a solid and engaged team. 2. Supervise the front desk team, ensuring service standards. 3. Ensure the quality of the guest experience. Meal Allowance: BRL 360.00 \+ Medical Insurance fully covered by the company (only co-payment borne by the employee) \+ Dental Insurance fully covered by the company Hotel Tryp by Wyndham is a benchmark in accommodation quality and service excellence. We are looking for professionals eager to grow with us and committed to becoming part of a strong, dedicated team. **Prerequisites:** * Interpersonal skills; * Proactivity; * Commitment to quality standards and professional appearance; * Agility; * Organization. * Prior experience in hotel front desk or supervision roles. **Responsibilities:** * Supervise the front desk team, ensuring service standards and process efficiency. * Monitor check-in, check-out, and reservations, ensuring speed and courtesy. * Support resolution of guest requests and potential complaints. * Manage staff schedules, training, and performance evaluations. * Ensure compliance with internal policies and hotel service standards. * Collaborate with other departments (housekeeping, maintenance, food and beverage, etc.) to ensure guest experience quality. * Assist with administrative and operational tasks related to accommodation services. Employment Type: Full-time, Permanent CLT Contract Compensation: Starting from BRL 3\.400,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
