Original Aikon Multimedia

**About the company:** Present in the education sector for over two decades, IESDE is a national reference in the production of high-quality educational content. We develop teaching systems composed of books and videos, qualified and adapted to the Brazilian reality. With excellence as its premise and the application of intelligence to the challenges presented by the education sector as the guiding concept of its actions, IESDE contributes to the transmission of knowledge and the training of competent professionals. The company’s production focuses on the preparation and formatting of books, videos, and computer platforms, always in an integrated and complementary manner. **Responsibilities:** * Contact with customers; * Updating information; * Receptive support for distance learning students; * Upholding ethics and respect; **Requirements:** * Completed high school education; * Previous experience in telemarketing customer service; * Strong verbal and written communication skills, and ability to practice active listening; * Ability to work in a team. **We offer:** * Unimed health plan with no co-payment, effective after the probationary period. * Nutritional follow-up plan. * Life insurance. * 50% tuition scholarship for undergraduate or graduate (distance learning) programs at partner institutions. * Meal allowance of R$37.00 per day. * Monthly performance bonus. * 100% in-person work. * Monday through Friday, **from 08:00 to 14:20** Job type: Part-time, CLT permanent position Compensation: R$1.394,00 per month Benefits: * Education assistance * Life insurance * Meal voucher * Transportation voucher Education: * High school diploma (Mandatory) Experience: * Telemarketing (Mandatory) Work location: In-person

Job Details Employment Type: CLT (Permanent) Professional Area: Customer Service – Telephone Operators/Receptionists Working Hours: 36 hours per week Work Schedule: Monday to Saturday: 4:45 AM to 11:00 AM (15-minute break) – Rotating Saturday and Sunday shifts Salary: BRL 1,200.00 – BRL 1,600.00 Benefits Transportation Allowance; Weekly Rest Day Pay (DSR); Responsibilities and Duties Provide in-person, telephone, and digital customer service to students and visitors; – Register users, sell plans, and manage access control; – Maintain an organized and welcoming reception area according to established standards; – Support the unit’s commercial and administrative teams; – Participate in relationship-building initiatives and promotional campaigns; – Ensure a positive experience at all student touchpoints. Requirements and Qualifications Clear and Motivational Communication; – Empathy and Emotional Intelligence; – Clear and Motivational Communication Employment Regime CLT (Permanent)