Description
Job Summary:
Professional responsible for product registration and updates on e-commerce/marketplaces, customer service, and operational routine support.
Key Highlights:
1. Experience with product registration on e-commerce/marketplaces
2. Customer service via chat, WhatsApp, and phone
3. Operational routine support and material creation using Canva
Requirements:
* Experience or familiarity with product registration on e-commerce/marketplaces
* Basic knowledge of Canva
* Strong communication skills for customer service
* Basic computer literacy (basic Excel required)
Main Responsibilities:
* Register and update products on e-commerce (marketplace) platforms, such as Magazine Luiza, Mercado Livre, Casas Bahia, Amazon, and Shopee
* Ensure product information quality (titles, descriptions, images, and categories)
* Monitor orders across platforms, tracking status, deadlines, and potential follow-ups
* Provide customer service via chat, WhatsApp, and phone, assisting with inquiries, orders, and after-sales support
* Support the organization and standardization of listings
* Assist in creating simple materials using Canva
* Provide support for e-commerce operational routines
Working Hours: Monday to Friday, 08:00–18:00, and Saturday 08:00–12:00 (alternating Saturdays).
Employment Type: Full-time CLT
Compensation: R$2.500,00 – R$3.000,00 per month
Benefits:
* Health insurance
* Meal allowance
* Transportation allowance
Work Location: On-site