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FULL SUPPORT ANALYST
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil
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Description

* Plan and execute the installation of low- and medium-complexity software; * Perform preventive and corrective maintenance on installed software; * Train users on program usage and document installation procedures; * Provide support to users of various programs in use across the company. **Responsibilities and Duties** * Assist in the development and maintenance of computerized systems; * Perform maintenance on microcomputers, printers, software, and hardware; * Control and monitor the operational environment of the computer network; * Receive and transmit data; * Provide technical assistance for the installation and use of information technology equipment and software, as well as physical relocation of such equipment when necessary; * Develop operational routines; * Provide user support; * Ensure the preservation, custody, and proper handling of equipment, materials, and the physical space allocated for their use; * Activate and configure network connection points; * Distribute office IT supplies (printer cartridges, labels, ribbons, wax, toner); * Install and remove the projector (Datashow) in the auditorium or other rooms upon request; * Install, relocate, and configure telephones; * Perform other duties relevant to the position as requested by superiors. **Requirements and Qualifications** * Completed undergraduate degree in Information Technology; * Prior experience in this role is desirable. The **SPDM** – São Paulo Association for the Development of Medicine – is a non-profit, philanthropic civil association, recognized as being of federal, state, and municipal public utility in its headquarters city, respectively by Decrees No. 57,925 dated 03/04/1966; No. 40,103 dated 05/17/1962; and No. 8,911 dated 07/30/1970. The Association’s primary directive is its integration into the health system focused on treatment, disease prevention, and promotion of primary, secondary, and tertiary healthcare, strengthening ties with the local community and reaffirming its social commitment to serve all individuals without discrimination. With institutional growth, the **SPDM** has expanded its scope of activities through ongoing projects in Social Assistance and Education. This wide range of initiatives increasingly consolidates the **SPDM** as a large-scale philanthropic institution pursuing economic, social, and environmental sustainability. Thus, SPDM contributes effectively to the continuous improvement of services delivered by Brazil’s Unified Health System (SUS), aiming primarily to guarantee universality and equitable access to healthcare—essential elements for human and social development. Our commitment is to foster an inclusive culture that values diversity and empowers our employees to contribute their best. All qualified candidates will be considered for positions without distinction based on ethnicity, religion, sexual orientation, gender identity and/or expression, age, race, nationality, or disability. SPDM is an equal opportunity employer for all individuals meeting minimum requirements. We value idea-sharing, teamwork, respect for diversity, and inclusion. **MISSION** To deliver healthcare services with excellence, free from prejudice, distinction, or classification of citizens. **VISION** To be recognized as Brazil’s largest and most competent philanthropic health organization. **VALUES** * Training and Development * Social Commitment * Reliability * Entrepreneurship * Equity * Ethics * Humanization * Quality * Ecological, Economic, and Social Sustainability * Tradition * Transparency **The Hospital** Inaugurated in 2008, the Barueri Municipal Hospital – Dr. Francisco Moran – is the most modern hospital in the region, equipped with high-tech instruments and serving as a reference center for internal medicine and highly complex surgical cases, including: Anesthesiology (pre-operative), Adult Cardiology, Oral and Maxillofacial Surgery, Head and Neck Surgery, Cardiac Surgery, General Surgery, Orthopedic Surgery, Pediatric Surgery, Reconstructive Plastic Surgery, Thoracic Surgery, Vascular Surgery, Gynecological Surgery, Obstetrics (High-Risk Prenatal Care), Dermatology, Adult and Pediatric Endocrinology, Adult and Pediatric Nephrology, Neonatology (Premature Infant Outpatient Clinic), Ophthalmology, Adult and Pediatric Pulmonology, Proctology, Clinical Oncology, Orthopedics and Traumatology, Psychiatry, and Physical Medicine and Rehabilitation. The Barueri Municipal Hospital “Dr. Francisco Moran” has been managed by the São Paulo Association for the Development of Medicine (SPDM) since July 2017, under a management agreement with the Municipality of Barueri. Since assuming management, SPDM has pursued excellence in public healthcare delivery. Social responsibility initiatives and adherence to the principles of Brazil’s Unified Health System (SUS) have consistently guided its policies.

Source:  indeed View original post
João Silva
Indeed · HR

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