Description
Job Summary:
Professional responsible for initial customer service, conflict resolution, presentation of service portfolio, and product sales at Auto Center.
Key Highlights:
1. Initial customer service and welcoming
2. Conflict resolution and service presentation
3. Opportunity to sell products
**We are looking for a Receptionist in Piracicaba, SP.**
**Reporting to the area manager, your responsibilities will include:**
* Providing initial customer service at Auto Center locations, ensuring security, dynamism, flexibility, and peace of mind for customers;
* Resolving conflicts and discrepancies during customer interactions;
* Presenting the available service portfolio and guiding customers within the Auto Center;
* Handling pre-inspection verification and customer registration.
* Selling products
**Requirements**
* Completed high school education or technical course in Administration;
* Experience as a Receptionist in retail stores;
* Possession of driver's license category B and ability to drive;
* Prior experience with in-person customer service;
* Previous experience in Auto Centers is a plus;
* Ability to work effectively in a team;
* Proficiency in Microsoft Office suite;
* Strong communication skills, organization, and proactivity;
* Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries.
Benefits:
* Medical assistance
* Dental assistance
* Food basket
* Transportation allowance
Selection Question(s):
* Do you hold a Category B driver's license?
Experience:
* Sales (Mandatory)
Work Location: On-site