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This commitment earned us the 2024 ‘Best ISP in Brazil’ award granted by ABRINT—a recognition reaffirming our leadership and daily dedication.**\n\n#### **If you seek a dynamic environment full of challenges and genuine growth opportunities, your opportunity is here!**\n\n#### **Join Allrede—the network of your life.**","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766584436000","seoName":"network-assistant-santa-maria-df","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sao-pedro-do-sul/cate-telecommunications/network-assistant-santa-maria-df-6484280787686612/","localIds":"675","cateId":null,"tid":null,"logParams":{"tid":"159aa78b-3341-43f1-a9fc-18ddf2e3059b","sid":"773eae58-d5c0-45d9-a1e1-ae1254c00070"},"attrParams":{"summary":null,"highLight":["Monitor call center traffic","Analyze network alarms","Collaborate with support teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santa Maria,Rio Grande do Sul","unit":null}]},"addDate":1766584436538,"categoryName":"Telecommunications","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4260","location":"R. Anibaldo Staggemeier, 74, Itaara - RS, 97185-000, Brazil","infoId":"6475124923788912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Network Infrastructure Technician – Telecom","content":"**We are looking for candidates who enjoy taking on challenges.**\n\n \n\nIn this role, you will be responsible for addressing technical demands related to serving corporate clients and the physical network infrastructure—whether construction, repair, or maintenance.\n\n \n\n**People with Disabilities and/or Rehabilitated Professionals—Your Talent Is Precious to Us!**\n\n \n\nWe are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity—and to achieve this, we value every individual who contributes to our success.\n\n **We Cultivate a Growth-Oriented Environment:**\n\n \n\nInterpersonal relationships are highly valued.\n\n\nDetermination to achieve results.\n\n\nTransparency in all our actions and communications.\n\n **Responsibilities and Duties** \n\n* Address technical demands related to serving corporate clients and the physical network infrastructure—whether construction, repair, or maintenance;\n* Perform technical activities to restore failed sites, backbone segments, and distribution networks, regardless of the technology employed;\n* Conduct on-site technical maintenance for corporate clients, regardless of the technology employed;\n* Execute route modifications and network expansions in accordance with design specifications, as well as activation/deactivation of corporate client circuits;\n* Participate in training programs when requested;\n* Carry out tasks while prioritizing workplace safety and safeguarding company assets.\n\n \n\n**Requirements and Qualifications** \n\n* High school diploma (preferred);\n* Knowledge of telecommunications;\n* Experience with FTTH optical fiber, HFC networks, and electrical power systems;\n* Experience with indoor, electrical, and outdoor installations;\n* Ability to interpret telecommunications project documentation;\n* Willingness to travel;\n* Valid Brazilian driver’s license (Category B);\n* Full-time shift.\n\n \n\n**Additional Information** **Regarding benefits, we offer:**\n\n* RVI – Incentive-based variable compensation;\n* PLR – Profit and Results Sharing;\n* Childcare allowance;\n* Life insurance;\n* Meal voucher;\n* Food allowance;\n* Transportation allowance;\n* Mobility assistance;\n* Health plan;\n* Dental plan;\n* Discounts at gyms (TotalPass);\n* C4Life;\n* Internet and mobile phone plans with discounts.\n\n \n\nNice to meet you—we’re Brasil TecPar!\n\n \n\n\n\nFor three decades, we’ve pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future.\n\n \n\n\n\nWe are a diverse team of tech-passionate professionals united by our commitment to creating impactful solutions that improve people’s lives across the country.\n\n \n\nWe are recognized by the ABRINQ Foundation as a “Child-Friendly Company.” Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good!\n\n \n\nBy Q2 2025, we grew by 70.5% and have already connected over one million customers nationwide. \n\n\n\n \n\nToday, we are more than 4,000 TecFriends spread across eight Brazilian states. Every voice matters, every idea is an opportunity to make a difference, and **every effort is recognized through semiannual Profit and Results Sharing.**\n\n \n\n\n\nHere, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential.\n\n \n\nMore than connecting—it’s about continuous evolution. 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Anibaldo Staggemeier, 74, Itaara - RS, 97185-000, Brazil","infoId":"6438218035136312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"B2B Telecom Project Post-Sales Specialist","content":"**We are looking for candidates who enjoy taking on challenges.**\n\n \n\nAre you passionate about customer relationships, technology, and performance in connectivity operations?\n\n\nWe are seeking a **Post-Sales Specialist** to work within the B2B corporate segment, focusing on managing a strategic portfolio while ensuring excellence, results, and customer experience.\n\n \n\n**People with Disabilities and/or Rehabilitated Professionals, Your Talent is Precious to Us!**\n\n \n\nWe are committed to building a diverse and inclusive talent pool. We believe true innovation arises from diversity and inclusion. Our mission is to simplify lives through technology and connectivity, and for this, we value every individual contributing to our success.\n\n **We Foster a Growth-Oriented Environment:**\n\n \n\nValued interpersonal relationships.\n\n\nDetermination to achieve results.\n\n\nTransparency in all our actions and communications.\n\n **Responsibilities and Duties** **Main Responsibilities**\n\n \n\n* Manage a corporate client portfolio with a significant number of active sites, operating in post-sales and continuous relationship management;\n\n \n\n* Lead implementation, improvement, and expansion projects for Telecom/Connectivity services;\n\n \n\n* Lead executive meetings with clients (QBRs, indicators, performance, and monitoring of OTs and SLAs);\n\n \n\n* Identify upsell opportunities, churn reduction, and improvements in customer experience;\n\n \n\n* Coordinate internal interfaces (Operations, Engineering, Support, Sales, and PMO) to ensure deliveries and problem resolution;\n\n \n\n* Conduct demand management processes, incidents, and technical-operational action plans;\n\n \n\n* Support and/or lead teams involved in portfolio service and management (when applicable);\n\n \n\n* Prepare management reports and operational performance indicators.\n\n \n\n**Requirements and Qualifications** **Required Requirements**\n\n \n\n* Completed higher education (preferably in IT, Telecommunications, Engineering, Administration, or related fields);\n* Experience in B2B post-sales and client portfolio management;\n\n* **Solid project management experience** (certification or familiarity with PMI/ITIL best practices is desirable);\n\n \n\n* Comprehensive knowledge of IT and Telecommunications (networks, connectivity, infrastructure, SLAs, etc.);\n\n \n\n* Experience in executive client meetings and KPI management;\n\n \n\n* Leadership profile and ability to lead teams and stakeholders.\n\n **Differentiators**\n\n \n\n \n\nIntermediate or advanced English;\n\n \n\nExperience in corporate Telecom/ISP or connectivity infrastructure environments;\n\n \n\nCertifications (e.g.: ITIL, PMP, Scrum, Customer Success).\n\n **Expected Behavioral Competencies**\n\n \n\nConsultative profile, clear communication, and executive demeanor;\n\n \n\nResilience, ownership mindset, and focus on results;\n\n \n\nDecision-making ability and performance under pressure;\n\n \n\nAnalytical vision and organization.\n\n **Additional Information** **Regarding benefits, we offer:**\n\n \n\n* RVI - Incentive variable remuneration,\n* Profit and Results Sharing – PLR;\n* Childcare allowance;\n* Life insurance;\n* Meal voucher;\n* Food voucher;\n* Transportation voucher;\n* Mobility assistance;\n* Unimed health plan;\n* Dental plan;\n* Gym discounts (TotalPass);\n* C4Life;\n* Internet and mobile phone plans with discounts.\n\n \n\nNice to meet you, we are Brasil TecPar!\n\n \n\n\n\nFor three decades, we have been on the exciting mission of **simplifying lives through technology and connectivity**, transforming Brazil's digital future.\n\n \n\n\n\nWe are a diverse team of talents passionate about technology, united by the commitment to create impactful solutions that improve people's lives across the country.\n\n \n\nWe are recognized by the ABRINQ Foundation as a child-friendly company. In addition, we are certified by ISO 27001, KINDNS, Brazilian GHG Protocol Program, and Move for Good!\n\n \n\nBy the 2nd quarter of 2025, we grew by 70.5% and have already connected over 1 million customers across Brazil. \n\n\n\n \n\nToday, we are more than 4,000 TecFriends spread across 8 states of the country. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through semi-annual Profit and Results Sharing.**\n\n \n\n\n\nHere, you will have the freedom and support to explore your passions, develop your skills, and reach your full potential.\n\n \n\nMore than connecting, it's about constant evolution. 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Telecommunications in Sao Pedro do Sul
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INFRASTRUCTURE TECHNICIAN | SANTA MARIA - DF65078112242945120
Indeed
INFRASTRUCTURE TECHNICIAN | SANTA MARIA - DF
We are Allrede Telecom, the largest telecommunications company in the Central-West region. We are a market reference among Internet Service Providers (ISPs), and hold a prominent position nationally, ranking among the top 20 companies in this segment. We believe that the right people in the right positions are our organization’s greatest asset; therefore, the combination of these talents will be the key element of this union, bringing broad technical and market knowledge into a single environment and shared objective. As a **Communication Network Installer and Repair Technician**, you will be responsible for installing, maintaining, and testing fiber-optic networks and radio transmission towers, ensuring signal stability and customer satisfaction. **Responsibilities and Duties** * Perform installations, testing, and preventive and corrective maintenance; * Carry out fiber splicing and CTO assembly; * Install and uninstall telecommunications equipment; * Conduct preventive and corrective maintenance on radio transmission towers and antennas; * Perform other duties related to the role; * Availability to travel for assignments in other regions. **Requirements and Qualifications** * Completed high school education; * Driver’s license category B. **Additional Benefits** * Meal allowance; * Transportation allowance; * Health insurance plan; * Dental insurance plan; * Life insurance; * Educational partnerships. #### **We are Allrede Telecom!** #### **A leading company in the telecommunications sector, a reference in the Central-West region and recognized nationwide.** #### **Our mission is to deliver excellence-driven solutions, building trust-based relationships and driving development through cutting-edge technological innovation. This commitment led us to win the 2024 ‘Best ISP in Brazil’ award, granted by ABRINT — a recognition reaffirming our leadership and daily dedication.** #### **If you seek a dynamic environment full of challenges and real growth opportunities, your opportunity is here!** #### **Join Allrede — The network of your life.**
R. João Manoel, 15 - Nossa Sra. de Lourdes, Santa Maria - RS, 97050-370, Brazil
CUSTOMER SERVICE AGENT | SANTA MARIA - DF65049900480001121
Indeed
CUSTOMER SERVICE AGENT | SANTA MARIA - DF
We are Allrede Telecom, the largest telecommunications company in the Central-West region. We are a market reference among internet service providers and hold a prominent position nationally, ranking among the 20 largest companies in this segment. We believe that the right people in the right places are our organization’s greatest asset; therefore, the sum of these talents will be the key piece of this union, bringing broad technical and market knowledge into a single environment and shared objective. In this sense, we are seeking a **Customer Service Agent** to help us fulfill our mission of developing and strengthening Allrede through assertive actions. **Responsibilities and Duties** * Provide customer support on more complex technical issues, using established service protocols to resolve reported problems within an appropriate timeframe; * Monitor customers experiencing recurring issues, aiming to deliver preventive support to avoid future service requests to the customer service department; * Report recurring issues to CIGR to identify root causes and prevent recurrence; * Other duties relevant to the role. **Requirements and Qualifications** * Completed high school education; * Prior experience in customer service, preferably in a call center or technical support environment—this is a plus; * Basic knowledge of Microsoft Office (Word, Excel, PowerPoint)—this is a plus. **Additional Information** * Meal allowance; * Transportation allowance; * Health insurance; * Dental insurance; * Life insurance; * Educational partnerships. #### **We are Allrede Telecom!** #### **A leading company in the telecommunications sector, a reference in the Central-West region and recognized nationwide.** #### **Our mission is to deliver excellence-driven solutions, building relationships of trust and driving development through cutting-edge technological innovation. This commitment led us to win the 2024 “Best ISP in Brazil” award, granted by ABRINT—a recognition reaffirming our leadership and daily dedication.** #### **If you seek a dynamic environment full of challenges and real growth opportunities, your opportunity is here!** #### **Join Allrede—the network of your life.**
R. João Manoel, 15 - Nossa Sra. de Lourdes, Santa Maria - RS, 97050-370, Brazil
TELECOMMUNICATIONS SOLUTIONS AGENT | SANTA MARIA - DF64963204926978122
Indeed
TELECOMMUNICATIONS SOLUTIONS AGENT | SANTA MARIA - DF
We are Allrede Telecom, the largest telecommunications company in the Central-West region. We are a market reference among internet service providers and hold a prominent position nationally, ranking among the top 20 companies in this segment. We believe that the right people in the right places are our organization’s greatest asset; therefore, the combination of these talents will be the key element of this union, bringing extensive technical and market knowledge into a single environment and shared objective. As a **Network Access Installer and Repair Technician**, you will be responsible for contributing to the smooth operation of services. **Responsibilities and duties** * Responsible for ensuring efficient installation, maintenance, and repair of services for customers; * Conduct tests after installations to verify signal quality; * Support equipment configuration and cabling infrastructure setup; * Guide customers on device usage and resolve any questions related to connectivity; * Perform other duties relevant to the role. **Requirements and qualifications** * Completed high school education; * Driver’s license category B; * Experience in the telecommunications sector is a plus. **Additional information** * Meal allowance; * Transportation allowance; * Health insurance plan; * Dental insurance plan; * Life insurance; * Educational partnership programs. #### **We are Allrede Telecom!** #### **A leading company in the telecommunications sector, a reference in the Central-West region and recognized nationwide.** #### **Our mission is to deliver excellence-driven solutions, building trust-based relationships and driving development through cutting-edge technological innovation. This commitment led us to win the 2024 “Best ISP in Brazil” award, granted by ABRINT — a recognition reaffirming our leadership and daily dedication.** #### **If you seek a dynamic work environment full of challenges and real growth opportunities, your opportunity is here!** #### **Join Allrede — The network of your life.**
R. João Manoel, 15 - Nossa Sra. de Lourdes, Santa Maria - RS, 97050-370, Brazil
Customer Service Agent | Santa Maria - DF64847147466115123
Indeed
Customer Service Agent | Santa Maria - DF
We are Allrede Telecom, the largest telecommunications company in the Central-West region. We are a market reference among internet service providers and hold a prominent position nationally, ranking among the top 20 companies in this segment. We believe that the right people in the right positions are our organization’s greatest asset; therefore, the combination of these talents will be the key element of this union, bringing broad technical and market knowledge into a single environment and shared objective. In this context, we are seeking a **Customer Service Agent** to help us fulfill our mission of developing and strengthening Allrede through effective actions. **Responsibilities and duties** * Provide customers with technical support for more complex issues, using established service protocols to resolve reported problems promptly; * Monitor customers experiencing recurring issues, aiming to deliver preventive support to avoid customer requests to the service department; * Report recurring issues to CIGR to identify root causes and prevent recurrence; * Perform other duties relevant to the role. **Requirements and qualifications** * Completed high school education; * Prior experience in customer service, preferably in a call center or technical support environment—this is a plus; * Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)—this is a plus. **Additional benefits** * Meal allowance; * Transportation allowance; * Health insurance; * Dental insurance; * Life insurance; * Educational partnerships. #### **We are Allrede Telecom!** #### **A leading telecommunications company, a reference in the Central-West region and recognized nationwide.** #### **Our mission is to deliver excellence-driven solutions, building relationships of trust and driving development through cutting-edge technological innovation. This commitment earned us the 2024 ‘Best ISP in Brazil’ award granted by ABRINT—a recognition reaffirming our leadership and daily dedication.** #### **If you seek a dynamic environment full of challenges and real growth opportunities, your opportunity is here!** #### **Join Allrede—the network of your life.**
R. João Manoel, 15 - Nossa Sra. de Lourdes, Santa Maria - RS, 97050-370, Brazil
Network Assistant | Santa Maria - DF64842807876866124
Indeed
Network Assistant | Santa Maria - DF
We are Allrede Telecom, the largest telecommunications company in the Central-West region. We are a market reference among internet service providers and hold a prominent position nationally, ranking among the top 20 companies in this segment. We believe that the right people in the right positions are our organization’s greatest asset; therefore, the combination of these talents will be the key element of this union, bringing extensive technical and market knowledge into a single environment and shared objective. In this context, we are seeking a **Network Assistant**. **Responsibilities and duties** * Monitor call center call flows in real time; * Analyze predefined network alarms to identify potential correlations between call flows and network outages; * Record and report anomalies or call patterns to the technical team; * Collaborate with the call center team to optimize customer service processes; * Generate periodic reports on call flow performance and suggest improvements; * Participate in meetings to discuss insights derived from call data analysis. **Requirements and qualifications** * Completed high school education; * Prior experience in this role is an advantage. **Additional information** * Meal allowance; * Transportation allowance; * Health insurance; * Dental insurance; * Life insurance; * Educational partnership programs. #### **We are Allrede Telecom!** #### **A leading telecommunications company, a reference in the Central-West region and recognized nationwide.** #### **Our mission is to deliver excellence-driven solutions, building trust-based relationships and driving development through cutting-edge technological innovation. This commitment earned us the 2024 ‘Best ISP in Brazil’ award granted by ABRINT—a recognition reaffirming our leadership and daily dedication.** #### **If you seek a dynamic environment full of challenges and genuine growth opportunities, your opportunity is here!** #### **Join Allrede—the network of your life.**
R. João Manoel, 15 - Nossa Sra. de Lourdes, Santa Maria - RS, 97050-370, Brazil
Network Infrastructure Technician – Telecom64751249237889125
Indeed
Network Infrastructure Technician – Telecom
**We are looking for candidates who enjoy taking on challenges.** In this role, you will be responsible for addressing technical demands related to serving corporate clients and the physical network infrastructure—whether construction, repair, or maintenance. **People with Disabilities and/or Rehabilitated Professionals—Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity—and to achieve this, we value every individual who contributes to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** * Address technical demands related to serving corporate clients and the physical network infrastructure—whether construction, repair, or maintenance; * Perform technical activities to restore failed sites, backbone segments, and distribution networks, regardless of the technology employed; * Conduct on-site technical maintenance for corporate clients, regardless of the technology employed; * Execute route modifications and network expansions in accordance with design specifications, as well as activation/deactivation of corporate client circuits; * Participate in training programs when requested; * Carry out tasks while prioritizing workplace safety and safeguarding company assets. **Requirements and Qualifications** * High school diploma (preferred); * Knowledge of telecommunications; * Experience with FTTH optical fiber, HFC networks, and electrical power systems; * Experience with indoor, electrical, and outdoor installations; * Ability to interpret telecommunications project documentation; * Willingness to travel; * Valid Brazilian driver’s license (Category B); * Full-time shift. **Additional Information** **Regarding benefits, we offer:** * RVI – Incentive-based variable compensation; * PLR – Profit and Results Sharing; * Childcare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation allowance; * Mobility assistance; * Health plan; * Dental plan; * Discounts at gyms (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you—we’re Brasil TecPar! For three decades, we’ve pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate professionals united by our commitment to creating impactful solutions that improve people’s lives across the country. We are recognized by the ABRINQ Foundation as a “Child-Friendly Company.” Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over one million customers nationwide. Today, we are more than 4,000 TecFriends spread across eight Brazilian states. Every voice matters, every idea is an opportunity to make a difference, and **every effort is recognized through semiannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting—it’s about continuous evolution. Shall we go together? \#JoinTheTecFriend
R. Anibaldo Staggemeier, 74, Itaara - RS, 97185-000, Brazil
1# Talent Program for Apprentices with Disabilities (Copy)64657709804289126
Indeed
1# Talent Program for Apprentices with Disabilities (Copy)
Description: We are looking for candidates who: * Are interested in developing their skills in a flexible environment * Are proactive and eager to learn and grow * Wish to work for a growing company in the Telecommunications sector What the program offers: * Learning through a flexible remote/hybrid model * Development of technical and professional skills across various areas * A truly inclusive and diverse workplace * Real opportunities for permanent employment in one of the company’s departments upon program completion * Professional certification upon completing the program 2512010202191611034
R. dos Andradas, 1921 - Centro, Santa Maria - RS, 97010-033, Brazil
[Exclusive vacancy for persons with disabilities] Provisioning Specialist – CAES64657709377409127
Indeed
[Exclusive vacancy for persons with disabilities] Provisioning Specialist – CAES
Description: Technical Requirements * Solid knowledge of VoIP protocols. * Experience with IP PABX, Voice Gateways, and SBC configuration. * Knowledge of virtualization (VMware / Proxmox). * Education: Telecommunications Engineering, Computer Networks, Computer Science, Information Systems, Systems Analysis and Development, or technical courses in Networks/Telecom/VoIP. * Preferred Qualifications: Certifications and hands-on experience in VoIP, IP PABX, Voice Gateways, SBC, and virtualization. Key Responsibilities * Perform configurations on voice platforms. * Manage the entire telephone number portability process. * Maintain detailed records of all configurations, service orders, and interactions with customers and suppliers. * Identify opportunities to optimize provisioning workflows. * Activate services in virtualized environments. Desired Profile * Excellent communication skills. * Proactivity. * Ability to work effectively in a team. 2512020202181842103
R. Anibaldo Staggemeier, 74, Itaara - RS, 97185-000, Brazil
Provisioning Specialist – CAES64657709394178128
Indeed
Provisioning Specialist – CAES
Description: Technical Requirements * Solid knowledge of VoIP protocols. * Experience with IP PABX, voice gateways, and SBC configuration. * Knowledge of virtualization (VMware / Proxmox). * Education: Telecommunications Engineering, Computer Networks, Computer Science, Information Systems, Systems Analysis and Development, or technical courses in Networks/Telecom/VoIP. * Preferred Qualifications: Certifications and hands-on experience in VoIP, IP PABX, voice gateways, SBC, and virtualization. Key Responsibilities * Perform configurations on voice platforms. * Manage the entire telephone number portability process. * Maintain detailed records of all configurations, service orders, and interactions with customers and suppliers. * Identify opportunities to optimize provisioning workflows. * Activate services in virtualized environments. Desired Profile * Excellent communication skills. * Proactivity. * Ability to work effectively in a team. 2512020202181842101
R. Anibaldo Staggemeier, 74, Itaara - RS, 97185-000, Brazil
Network Analyst (Hybrid) – Santa Maria/RS64524683336067129
Indeed
Network Analyst (Hybrid) – Santa Maria/RS
ALT - Acessoline Telecomunicações LTDA is a telecommunications company. As a telecommunications service provider, ALT offers connectivity services for corporate, government, wholesale, and residential markets. To deliver the best services, it is essential to have a skilled team and a modern, up-to-date technological infrastructure. ALT operates one of the largest digital networks in southern Brazil, recognizing the importance of delivering high-quality internet services. We are looking for committed, motivated individuals willing to contribute to our team. Come expand connections with us. **Responsibilities:** Monitor clients and network infrastructure using Zabbix and Grafana platforms, ensuring service stability, performance, and availability; Conduct connectivity tests and fault analysis, applying corrective and preventive technical solutions; Configure VLANs and network adjustments according to operational needs and defined standards; Assist in the implementation and maintenance of routing protocols such as BGP and OSPF; Analyze performance indicators (SLA, downtime, latency, packet loss) and produce quality and performance reports; Document incidents, configurations, corrective actions, and improvement plans; Collaborate with technical and engineering teams on executing network improvement and optimization projects; Provide technical recommendations and analyses to ensure reliability and excellence in telecommunications services. **Requirements:** Technical knowledge of IP networks and routing protocols (BGP, OSPF); Understanding of MPLS, VLANs, QoS, and network switching; Familiarity with performance monitoring and analysis tools such as Zabbix and Grafana; Knowledge of connectivity testing and link availability analysis; Ability to interpret network quality metrics and indicators; Ongoing technical or higher education in Telecommunications, Computer Networks, Computer Engineering, or related fields.
R. dos Andradas, 1921 - Centro, Santa Maria - RS, 97010-033, Brazil
B2B Telecom Project Post-Sales Specialist643821803513631210
Indeed
B2B Telecom Project Post-Sales Specialist
**We are looking for candidates who enjoy taking on challenges.** Are you passionate about customer relationships, technology, and performance in connectivity operations? We are seeking a **Post-Sales Specialist** to work within the B2B corporate segment, focusing on managing a strategic portfolio while ensuring excellence, results, and customer experience. **People with Disabilities and/or Rehabilitated Professionals, Your Talent is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation arises from diversity and inclusion. Our mission is to simplify lives through technology and connectivity, and for this, we value every individual contributing to our success. **We Foster a Growth-Oriented Environment:** Valued interpersonal relationships. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** **Main Responsibilities** * Manage a corporate client portfolio with a significant number of active sites, operating in post-sales and continuous relationship management; * Lead implementation, improvement, and expansion projects for Telecom/Connectivity services; * Lead executive meetings with clients (QBRs, indicators, performance, and monitoring of OTs and SLAs); * Identify upsell opportunities, churn reduction, and improvements in customer experience; * Coordinate internal interfaces (Operations, Engineering, Support, Sales, and PMO) to ensure deliveries and problem resolution; * Conduct demand management processes, incidents, and technical-operational action plans; * Support and/or lead teams involved in portfolio service and management (when applicable); * Prepare management reports and operational performance indicators. **Requirements and Qualifications** **Required Requirements** * Completed higher education (preferably in IT, Telecommunications, Engineering, Administration, or related fields); * Experience in B2B post-sales and client portfolio management; * **Solid project management experience** (certification or familiarity with PMI/ITIL best practices is desirable); * Comprehensive knowledge of IT and Telecommunications (networks, connectivity, infrastructure, SLAs, etc.); * Experience in executive client meetings and KPI management; * Leadership profile and ability to lead teams and stakeholders. **Differentiators** Intermediate or advanced English; Experience in corporate Telecom/ISP or connectivity infrastructure environments; Certifications (e.g.: ITIL, PMP, Scrum, Customer Success). **Expected Behavioral Competencies** Consultative profile, clear communication, and executive demeanor; Resilience, ownership mindset, and focus on results; Decision-making ability and performance under pressure; Analytical vision and organization. **Additional Information** **Regarding benefits, we offer:** * RVI - Incentive variable remuneration, * Profit and Results Sharing – PLR; * Childcare allowance; * Life insurance; * Meal voucher; * Food voucher; * Transportation voucher; * Mobility assistance; * Unimed health plan; * Dental plan; * Gym discounts (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you, we are Brasil TecPar! For three decades, we have been on the exciting mission of **simplifying lives through technology and connectivity**, transforming Brazil's digital future. We are a diverse team of talents passionate about technology, united by the commitment to create impactful solutions that improve people's lives across the country. We are recognized by the ABRINQ Foundation as a child-friendly company. In addition, we are certified by ISO 27001, KINDNS, Brazilian GHG Protocol Program, and Move for Good! By the 2nd quarter of 2025, we grew by 70.5% and have already connected over 1 million customers across Brazil. Today, we are more than 4,000 TecFriends spread across 8 states of the country. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through semi-annual Profit and Results Sharing.** Here, you will have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting, it's about constant evolution. Shall we go together? \#BecomeATecFriend
R. Anibaldo Staggemeier, 74, Itaara - RS, 97185-000, Brazil
[EXCLUSIVE PCD POSITION] Provisioning Specialist – CAES643612417376011211
Indeed
[EXCLUSIVE PCD POSITION] Provisioning Specialist – CAES
**We are looking for candidates who enjoy taking on challenges.** We are seeking a **proactive, communicative professional passionate about technology**, with experience in **VoIP, IP PBX, Voice Gateways, and virtualization (VMware/Proxmox)**. If you are **a person with a disability (PCD)** and are looking for an **inclusive, collaborative, and challenging environment**, join our team! **Professionals with Disabilities and/or Rehabilitated Individuals, Your Talent is Valuable to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation comes from diversity and inclusion. Our mission is to simplify lives through technology and connectivity, and for that, we value every individual contributing to our success. **We Foster a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** **Main Activities** * Perform **configurations on voice platforms**. * Manage the entire **telephone number portability process**. * Maintain **detailed records** of all configurations, service orders, and interactions with customers and suppliers. * **Identify optimization opportunities** in provisioning workflows. * **Service activation in virtualized environments**. **Desired Profile** * Strong communication skills. * Proactivity. * Ability to work well in a team. **Requirements and Qualifications** **Technical Requirements** * Solid knowledge of **VoIP protocols**. * Experience with **IP PBX, Voice Gateways, and SBC configuration**. * Knowledge of **virtualization (VMware / Proxmox)**. * **Education:** Telecommunications Engineering, Computer Networks, Computer Science, Information Systems, Systems Analysis and Development, or technical courses in Networks/Telecom/VoIP. * **Advantageous:** Certifications and hands-on experience in VoIP, IP PBX, Voice Gateways, SBC, and virtualization. **Additional Information** **Regarding benefits, we offer:** * RVI - Incentive-based variable remuneration, * Profit and Results Sharing – PLR; * Childcare allowance; * Life insurance; * Meal voucher; * Food voucher; * Transportation voucher; * Mobility allowance; * Unimed health plan; * Dental plan; * Gym discounts (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you, we are Brasil TecPar! For three decades, we have been on the exciting mission of **simplifying lives through technology and connectivity**, transforming Brazil's digital future. We are a diverse team of technology enthusiasts, united by the commitment to create impactful solutions that improve people's lives across the country. We are recognized by the ABRINQ Foundation as a child-friendly company. Additionally, we are certified by ISO 27001, KINDNS, Brazilian GHG Protocol Program, and Move for Good! By the 2nd quarter of 2025, we grew by 70.5% and have already connected over 1 million customers throughout Brazil. Today we are more than 4,000 TecFriends spread across 8 states of the country. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through semi-annual Profit and Results Sharing.** Here, you will have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting, it's about evolving constantly. Shall we go together? \#BeATecFriend
R. Anibaldo Staggemeier, 74, Itaara - RS, 97185-000, Brazil
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