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Job Summary: We are seeking a Systems Support Analyst to ensure continuity and efficiency by performing analysis, incident resolution, and user support, with a focus on improvements and optimizations. Key Highlights: 1. Performing analysis and resolution of incidents in systems. 2. Collaborating in the implementation of improvements and optimizations. 3. Working in a technology team and providing user support. Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. **Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.** Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. We are looking for a Systems Support Analyst to join our technology team. This professional will be responsible for ensuring system continuity and efficiency by performing analysis, incident resolution, and user support, as well as contributing to improvements and optimizations. **Responsibilities**: * Analyze and resolve incidents and problems in existing systems. * Monitor and ensure service availability. * Document processes and procedures. * Collaborate in implementing system improvements. * Provide technical support and training to users. Work collaboratively with development and infrastructure teams. * **Requirements:** * Bachelor's degree completed in technology-related fields. * Solid experience in application development and support using C\# and .Net Core. * Knowledge of REST API development and support. * Practical experience with Azure and its services. * Familiarity with microservices architecture and messaging practices. * Proficiency in SQL Server for database development. * Experience in CI/CD environments and hands-on Git usage. Strong communication skills and ability to work in a team. * **Preferred Qualifications**: * Knowledge of Angular for front-end application development. * Certifications in relevant technologies (Azure, .Net, etc.). Experience with agile methodologies. * **Apply now and Vibe with Us!**
