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Brasil Talent Hub
Receptive Customer Service Position, Monday to Friday
POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…
São Paulo
R$2,000/month
Indeed
Track & Trace Representative (Weekday)
**The Track \& Trace Representative** is responsible for executing shipment visibility and tracking procedures with accuracy, urgency, and professionalism. As a frontline support role for the Carrier Sales department, the Track \& Trace Specialist provides real\-time tracking updates, manages check\-call compliance, and escalates service risks to ensure proactive communication is maintained. This position plays a critical part in maintaining service reliability, shipment integrity, and operational excellence across the 3PL network. This role performs routine assignments with increasing independence while developing a strong operational foundation for future growth. **Key Responsibilities:** ***Shipment Tracking \& Monitoring*** * Execute all required Track \& Trace check calls according to SOP timing, including: * Maintain accurate and timely updates in TMS, including driver location, ETAs, and milestone timestamps. * Utilize tech tracking visibility data and follow SOP rules regarding when manual calls are and are not required. * Update shipment statuses as they transition from Covered Dispatched Arrived at Pick\-Up Loaded Arrived at Delivery Delivered. * Apply filters and search parameters in TMS daily to identify loads requiring tracking attention. ***Communication \& Coordination*** * Serve as the primary point of contact for all tracking\-related communication with carriers. * Conduct professional check calls and emails to carriers, dispatchers, or drivers to confirm locations and ETAs. * Support internal teams by ensuring visibility updates are accurate, complete, and timely to enable proactive customer communication. ***Issue Identification, Documentation \& Escalation*** * Inform Carrier Sales and Operations teams of service risks, delays, or changes promptly and escalate as necessary. * Document all problem events clearly, including ETA revisions and carrier\-provided details. * Follow all Track \& Trace SOP requirements to support internal audit readiness. **Working conditions:** * Work schedule: **Mon\-Fri 8 am \- 5 pm EST** * Competitive Salary in USD * **Remote mode of work** * 10\+ business days of paid time off * Team building and corporate events * Equipment provided * A supportive team **Required Skills \& Experience** * 1–2 years of experience in logistics, transportation operations, or related customer service roles preferred. * Experience with TMS platforms (Aljex preferred) and visibility tools such as Macropoint. * Strong written and verbal communication skills, with the ability to gather and relay information professionally. * Excellent attention to detail and ability to document information precisely. * Ability to manage high\-volume workloads and prioritize effectively. * Proficiency in Microsoft Office (Outlook, Excel, Word). * Ability to remain calm and solution\-focused in fast\-paced or high\-pressure situations. **Competencies \& Behavioral Expectations:** **Customer Service Orientation** * Provides timely and clear communication that enables internal teams to deliver a positive customer experience. **Attention to Detail** * Maintains accurate shipment records, location updates, timestamps, and event logs in the TMS. **Problem Solving** * Identifies service risks quickly, documents issues with clarity, and escalates appropriately. **Collaboration** * Works closely with Carrier Sales, Operations Representatives, and leadership to maintain shipment integrity and service compliance. **Adaptability** * Thrives in a dynamic environment with shifting priorities and time\-critical demands. **Accountability** * Takes ownership of tracking responsibilities and follows SOPs with precision to support operational excellence.
State of Rio Grande do Sul, Brazil
R$1/hour
Indeed
Driver Assistant - Gurupi
Construction materials store seeks a Driver Assistant professional in Teresina (Gurupi). **Responsibilities:** Assist in loading and unloading products, ensuring safety and proper arrangement of items in the vehicle according to the Company’s established standards. Verify and organize items in the truck, ensuring the load is complete and each product is properly secured to prevent damage. Accompany the driver during deliveries, providing logistical support and interacting with end customers, delivering courteous and efficient service. Clean and organize the vehicle after deliveries, contributing to its maintenance and preparation for the next operation. Follow safety guidelines for cargo handling and road operations, safeguarding product integrity and team safety throughout the journey. Represent the company to customers at the final delivery stage, ensuring courteous and efficient service that reflects the company’s values. Previous experience as a Delivery Helper, Transportation Assistant, Logistics Operator, or Transportation Assistant may indicate suitability for some of the activities in this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 1,518.00 * Meal Allowance * Health Insurance * Life Insurance **Additional Information:** * #UrgentOpening * Employment Type: Permanent – On-site * Work Schedule: Full-time * Working Hours: 8:00 AM to 6:00 PM.
R. São Pedro, 2450 - Centro (Sul), Teresina - PI, 64001-260, Brazil
R$1,518/month
Indeed
WINDOW CLEANING ASSISTANT – INTERMITTENT – PIRACICABA
**JOB OPENING: WINDOW CLEANING ASSISTANT – INTERMITTENT** **Employment Type**: Intermittent **Location**: Piracicaba **Salary**: To be negotiated + Hazard Pay **Availability**: As required ***Job Description:*** We are seeking a qualified and trained professional to perform window cleaning in compliance with NR 35 and NR 18 regulations. The work will be performed on an occasional basis under an intermittent employment regime, according to operational demand. ***Mandatory Requirements:*** Be literate; Proven experience documented in the Work Record Book (CTPS) or a certificate of completion of a course in cleaning and maintenance techniques; Training in handling chemical products, with a valid certification issued by the supplier or by a qualified occupational safety professional; (training provided by our technician) Certification for work at height in accordance with NR 35; Training for suspended scaffold operation in accordance with NR 18; Specific certification in window cleaning issued by a recognized educational institution; Authorization to operate aerial work platforms and scaffolds; Passing all mandatory occupational medical examinations, plus a medical certificate confirming fitness for work at height. Type of position: Permanent CLT, Intermittent (freelance) Payment: starting from R$128.67 per day Selection Question(s): * Do you hold certification for work at height in accordance with NR 35?
R. Pr. da Catedral Dom Ernesto de Paula, 999 - Centro, Piracicaba - SP, 13400-150, Brazil
R$128/day
Indeed
Parking Enforcement Agent - Rio Claro, 6-hour shift
Job Description Have you ever imagined working for Brazil’s largest parking network? At Estapar, we boast over 40 years of pioneering experience in the parking and urban mobility business across the country—a connecting point among locations, businesses, and people. **Ready to take on the challenge? Here, you can chart your own path toward the future!** Responsibilities and Duties **Your typical day will include:** * Enforcing parking regulations for vehicles parked within your assigned Blue Zone sector—patrolling the area and checking for violations related to vehicle parking duration; * Identifying vehicles parked illegally; * Customer service: assisting customers with ticket retrieval, resolving relevant inquiries, and courteously explaining available payment methods within the system; * Reporting incidents arising from malfunctioning parking meters (if applicable), other operational equipment, and horizontal or vertical road signage. Requirements and Qualifications * Completed elementary education; * Customer service experience is a plus. Additional Information **Employment Type:** Permanent – CLT contract **Work Schedule:** Monday–Friday, 11:45 AM–6:00 PM; Saturday, 9:00 AM–1:00 PM **Benefits:** * Meal Allowance * Transportation Allowance * Telemedicine – also available to your legal dependents! * Alelo Pharmacy: up to 85% discount on selected medications * SESC Benefit * Life Insurance * Career Development Plan * Estapar Academy: a platform offering professional training courses * SENAC Scholarships – up to 50% discount on undergraduate programs * Wellhub (Gympass) – helping you build healthier lifestyle habits! Job Type: Permanent CLT Salary: Starting at BRL 1,476.00 per month Benefits: * Dental Care * Life Insurance * Meal Allowance * Transportation Allowance
Av. Três, 419 - Centro, Rio Claro - SP, 13500-391, Brazil
R$1,476/month
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