Receptionist

Description

Job Summary: Responsible for initial customer service, conflict resolution, service presentation, vehicle inspection, and sales at Auto Centers. Key Highlights: 1. Experience in face-to-face customer service and conflict resolution 2. Prior experience in an Auto Center is a plus 3. Teamwork and strong communication skills **Your responsibilities will include:** * Providing initial customer service at Auto Center locations, ensuring safety, dynamism, flexibility, and peace of mind for customers; * Resolving conflicts and discrepancies during customer interactions; * Presenting the portfolio of services offered and guiding customers within the Auto Center; * Handling pre-inspection procedures and customer registration. * Selling products **Requirements** * Completed high school education or a technical course in Administration; * Experience as a Receptionist in retail stores; * Valid Brazilian driver's license (Category B) and ability to drive; * Previous experience in face-to-face customer service; * Prior experience in an Auto Center is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office Suite; * Strong communication skills, organization, and proactivity; * Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries. Minimum Education Level: High School (Secondary Education) Driver's License Requirement: B