Commercial Analyst

Description

Job Summary: We are seeking a Commercial Analyst to support the sales team, optimize processes, and ensure operational efficiency, with a focus on customer experience. Key Highlights: 1. Operational and strategic support to the sales team. 2. Optimization of commercial processes and customer experience. 3. Market, competitor, and sales trend analysis. Commercial Analyst Position Description: We are looking for a Commercial Analyst to join our team. You will support the sales team to ensure efficient flow of commercial operations, enhance customer experience, optimize sales processes, and improve the operational efficiency of the commercial department. The professional will be responsible for assisting in the development and implementation of commercial strategies, analyzing market, competitors and trends, as well as supporting the preparation of commercial proposals and customer service. Responsibilities: * Provide operational support to sales representatives, enabling them to focus on prospecting and closing deals; * Assist the sales team in maintaining the CRM up to date; * Generate quotations via the ERP system and enter relevant demand information into the NC system; * Prepare commercial proposals based on premises provided by the responsible sales representative; * Help define and monitor realistic and achievable goals and KPIs aligned with strategic objectives; * Prepare sales reports to support commercial management in decision-making; * Be responsible for the internal customer journey, acting as the bridge between the customer and the company; * Initial customer service, proposal preparation, order follow-up, and registration execution; * Collaborate with the sales team to understand their needs and challenges; * Contribute to the development of sales strategies; * Monitor credit analysis, orders, contract signing, and after-sales; * Support customer service and negotiations; * Conduct sales indicator and commercial performance analysis; * Participate in strategic meetings of the commercial department. Requirements: * Degree in Business Administration, Marketing, or related fields; * Experience in the commercial area; * Knowledge of negotiation and sales techniques; * Strong communication and interpersonal skills; * Proficiency in ERP, CRM, and Microsoft Office tools; * Organization, critical thinking, analytical ability, dynamism, teamwork, effective communication, flexibility, initiative, and punctuality.