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Job Summary: We are seeking a Senior Backend Developer for Level 2 Support, focused on maintaining, stabilizing, and continuously evolving systems, data, and APIs in high-criticality environments. Key Highlights: 1. Support and maintenance of backend systems in production 2. Using AI in software development is essential 3. Experience with asynchronous libraries for communication optimization Our client is a Brazilian technology company specializing in data analytics and compliance solutions. We are looking for a Senior Backend Developer to join our **Level 2 Support** team, ensuring the maintenance, stability, and continuous evolution of our systems, data, and APIs. The ideal candidate must possess deep expertise in high-criticality environments, strong skills in handling asynchronous libraries, and the ability to ensure high system performance. The candidate must be available for full-time commitment during business hours (9:00 AM to 6:00 PM). All work will be performed remotely (home-office), using their own equipment and internet connection (minimum download speed of 300 Mbps and upload speed of 130 Mbps). Access to company resources will be provided via a Linux (Ubuntu) virtual machine (VM), fully monitored and standardized across the development team, equipped with top-tier computing resources for individual use. Access will be granted by the company through dedicated credentials via VPN. **Responsibilities:** * Use ITSM tools to track and resolve service tickets. * Support and maintain backend systems in production, resolving incidents and ensuring service continuity. * Ensure all identified incidents are resolved promptly. * Identify, diagnose, and fix bugs and failures in systems, data sources, and APIs. * Work with Web Crawler. * Adopt and promote best practices in software development, ensuring clean, efficient, and sustainable code. * Implement code improvements and optimizations targeting performance, scalability, and security. * Analyze logs and error metrics to identify root causes of issues. * Collaborate with other teams to ensure rapid resolution of critical problems. * Work integrally with the team, contributing positively to the work environment and project success. * Organize, prioritize tasks, and manage delivery expectations within the development team. * Analyze processes and identify improvement opportunities, proposing solutions that optimize development and implementation of new features. * Demonstrate flexibility to adapt to new tools, technologies, and changing requirements—especially in a dynamic environment. * Interact with internal departments and clients as needed. Requirements: **Requirements:** * Minimum of 10 years of solid backend development experience with PHP/Laravel and JavaScript/Node.js/Vue.js. * Knowledge of integrations between RESTful and SOAP APIs. * Experience with relational databases (PostgreSQL, MySQL) and NoSQL databases (MongoDB, DynamoDB). * Experience with Web Crawler. * Proficiency and active use of Artificial Intelligence tools applied to software development (using these tools is mandatory at the company and forms an integral part of development processes, problem resolution, and code optimization). * In-depth knowledge of asynchronous calling libraries such as Guzzle or ReactPHP for optimizing inter-service communication. * Familiarity with source code versioning tools such as Git. * Understanding of web security practices and performance optimization. * Ability to collaborate effectively. * Excellent complex problem-solving skills and attention to detail. * Prior experience in high-criticality and high-volume data environments. **Skills:** * Empathy: Ability to understand others’ needs. * Good communication and teamwork: Communicate clearly and collaboratively to work well in groups. * Flexibility: Adapt quickly to unexpected situations or varying scenarios. * Resilience: Withstand pressure and adversity. * Time management: Manage time effectively to meet deadlines and quality standards. * Strong analytical ability and problem-solving capacity: Analyze complex data and situations to solve problems efficiently. * Proactivity in pursuing continuous improvements: Always remain attentive to opportunities for innovation and process enhancement. * Creativity: Propose original solutions to challenges. * Commitment to deadlines and delivery quality: Assume more rigorous commitments regarding timelines and quality standards, responsibly managing multiple deliverables. * Collaboration: Work collaboratively across different departments. \- * Holistic vision: Broad understanding of processes and projects to comprehend how one’s actions impact the whole and make more strategic decisions. Benefits * Swile Card * Sulamerica Health Plan (private room, no co-payment) * Dental Plan (optional) * Total Pass (optional)
