Description
Job Summary:
Professional responsible for operational and analytical management of e-commerce and marketplaces, monitoring performance, customer experience, and sales results.
Key Highlights:
1. Management of e-commerce and marketplace channels.
2. Monitoring of performance, quality, and customer experience.
3. Focus on continuous improvement and sales results optimization.
We are seeking a professional to manage the operational and analytical aspects of e-commerce and marketplace channels, monitoring performance, data quality, customer experience, and sales results.
Responsibilities
* Manage marketplaces and online sales platforms.
* Perform product registration and updates.
* Monitor pricing, inventory, and promotional campaigns.
* Track performance and competitiveness metrics.
* Support continuous improvement initiatives and results optimization.
* Interface with departments such as logistics, finance, and marketing.
* Monitor orders, SLAs, and operational quality.
* Ensure standardization and quality of product information.
Requirements
* Experience with e-commerce and marketplaces.
* Knowledge of performance metrics.
* Experience with e-commerce platforms and ERP systems.
* Analytical, organized profile with a results-oriented mindset.
Preferred Qualifications
* Experience with Mercado Livre, Amazon, and Shopee.
* Experience with promotional campaigns and ad competitiveness.
* Knowledge of multichannel operations.
Compensation: R$3.000,00 - R$3.500,00 per month
Benefits:
* Health insurance
* Transportation allowance
Work Location: On-site