70 Other12 in Rio Grande do Norte lowest at $7200.0+

Junior Operational Quality Analyst - Macaíba Unit64855425821314120

Indeed

Junior Operational Quality Analyst - Macaíba Unit

**Welcome to Atento!** Are you **focused, didactic, and agile**? Do you enjoy **working in a team**, and do you feel comfortable in situations requiring **negotiation and organization**? Then we have the perfect opportunity for your **next step in professional growth**! This professional will work as a **quality analyst**, responsible for **maintaining and creating operational reports**, developing **targeted strategies**, preparing **results presentations**, providing **general support to managers**, and performing **routine tasks within the quality department**. Does this sound like you? **Apply now and take ownership of your professional development!** **Responsibilities and Duties** * Conducting meetings and calibrations with clients/operations; * Monitoring KPIs; * Performing targeted analyses, identifying root causes, and developing action plans; * Updating/sending reports; * Mapping processes for continuous improvement; * Preparing results/analysis presentations; * Reading and monitoring controls, performance indicators, and reports; * Staying up-to-date by studying customer service content; * Performing other administrative duties associated with the role. **Requirements and Qualifications** * **Currently pursuing or completed undergraduate degree — proof required** * **Minimum 6 months of prior experience;** * **Strong teamwork skills;** * **Experience with reporting;** * **Proficiency in Microsoft Office suite;** * **Intermediate-level Excel knowledge;** * **Easy access to the Macaíba site** **Preferred Experience:** * Prior experience in the Quality area is a plus; * Certifications such as ISO or Lean Six Sigma (Yellow Belt) are advantageous; **Additional Information** **Benefits** Transportation Allowance; Meal/Voucher Allowance; Life Insurance; Funeral Assistance; Childcare Assistance / Assistance for Children with Disabilities; Product Discounts; Dental Care; Telemedicine Medical Assistance; Gym/Sports Activity Discounts; Educational Partnerships with course discounts; Career Development Plan. **Salary** 1855,33 **Working Hours** 5x2 schedule: 09:00–18:48, Saturdays/Sundays off **Work Schedule** 220 hours/month — 5x2 weekend days off **Work Model** On-site **Work Location:** Macaíba Site Atento has been a benchmark in the BPO sector for many years. Now, we’re taking it a step further, leading the Business Transformation Outsourcing (BTO) movement — a new way to transform customer experience. We achieve this by combining **consulting, artificial intelligence, people empowerment, and operational excellence.** **Our strength lies in our people.** Passionate specialists who make technology simple, effective, and truly impactful. If you identify with this purpose, value empathy, and believe technology should serve people, join us! Here, you’ll be part of transformative experiences that foster connection and deliver real results. **Explore our other Career Portals too:** Atento Digital Portal — for those interested in digital marketing and social media; Atento Corporate Portal — for those seeking roles in administrative and facilities areas; Atento IT Portal — dedicated to technology professionals; Atento PAP Portal — for door-to-door sales representatives/supervisors; Interfile — offering positions focused on back-office solutions and process management; PcD Portal — exclusively for persons with disabilities. Tip: Keep your profile updated and complete, and aim to finish one application process before starting another — agreed? All our job openings are open to persons with disabilities and beneficiaries rehabilitated by Social Security.

R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil

R$1,855/month

Indeed

Intern

**Description** Ready to kickstart your career? We have an opportunity in a dynamic, collaborative, and challenging environment! If you are proactive, eager to learn, and want to grow alongside our team, this position is for you. Send us your resume and build your path to success with us! **Responsibilities and Duties** Support administrative, operational, or technical activities within the department. Assist in organizing documents, reports, and spreadsheets. Participate in projects and tasks under the supervision of managers and analysts. Contribute ideas and solutions to improve processes. Learn and apply knowledge acquired through academic training. Support internal and external communications as needed. **Requirements and Qualifications** Currently enrolled in an undergraduate program. Availability to fulfill the internship workload (6 hours per day). Proficiency in computer applications (Microsoft Office suite, email, internet, Power BI). Interest in learning and developing professional competencies.

R. 31 de Março, 17, São Gonçalo do Amarante - RN, 59290-000, Brazil

Negotiable Salary

Digital Relationship Specialist – Macaíba Unit64843757571586122

Indeed

Digital Relationship Specialist – Macaíba Unit

Description: * Be at least 18 years of age; * Completed high school education; * Basic computer skills (Word, Excel) and typing proficiency; * Possess all documents required for hiring (e.g., voter registration card for all candidates; military reserve ID for male candidates); * Availability to work flexible hours; * Strong verbal and written fluency; * Customer service experience is desirable; * Willingness to work both on-site and remotely. * The Specialist must identify customers’ needs and provide practical, objective solutions in accordance with product and/or service procedures; * Each interaction may involve handling various types of situations raised by the customer; * Use systems to record and execute customer interactions; * Resolve and monitor consumer requests; * Provide support via CHAT or VOICE; * Ensure clear communication across all customer touchpoints with the company. 251212020250701845

R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil

Negotiable Salary

Digital Relationship Specialist - Macaíba unit64524672434177123

Indeed

Digital Relationship Specialist - Macaíba unit

Description: * Be at least 18 years old; * High school diploma; * Basic computer skills (Word, Excel) and typing; * Have all admission documents (e.g., voter registration for everyone and military reserve card for men); * Availability to work flexible hours; * Good verbal and written fluency; * Customer service experience is desirable; * Availability to work both on-site and remotely. * The Specialist will need to identify customer needs and provide practical and objective solutions according to product and/or service procedures; * In each service provided, may handle different types of situations indicated by the customer; * Will use systems to perform service records and applications; * Perform resolution and monitoring of consumer demands; * Service via CHAT or VOICE; * Provide clear communication in all customer contact points with the company. 251111020218701845

R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil

Negotiable Salary

Administrative Assistant64326103220225124

Indeed

Administrative Assistant

Description: * Support to the purchasing department; * Price quotation and purchase order issuance; * Entry of purchase requests into the system; * Verification and entry of invoices (incoming and outgoing); * Updating and organizing supplier records; * Control and filing of documents (quotations, contracts, receipts); * Checking emails and following up on department requests. Requirements: * High school diploma completed; * Computer literacy; * Basic proficiency in Excel and Word. Benefits: Medical assistance, Dental assistance, Meal allowance, Transportation voucher

R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil

Negotiable Salary

SUPERVISOR OF IMPLANTATION64296989458689125

Indeed

SUPERVISOR OF IMPLANTATION

MAIN ACTIVITIES: Pre\-Implementation Follow\-up * Support the analysis and validation of the commercial location, verifying commercial and operational feasibility. * Request and organize the necessary documents for unit opening. * Guide the franchisee regarding the implementation schedule and investments. * Support the franchisee in negotiations with approved suppliers. Construction Management and Layout: * Monitor the development of architectural projects with approved partners. * Conduct technical visits (in person or online) to follow up on the project. * Ensure that the layout and visual communication comply with brand standards. * Identify and mitigate risks of delays or structural issues. Training and Development: * Coordinate and conduct operational training for the franchisee and their team. * Support the training team in developing updated training materials. * Evaluate team performance during the pre\-operation period and throughout implementation. Unit Opening: * Assist in assembling and final organization of the Kiosk/Container/Pocket and Store. * Ensure equipment, supplies, and communication materials are ready for the first day of operation. * Be present during the first 02 days of operation, monitoring processes and correcting issues in real time. Post\-Implementation: * Conduct a 7\-day follow\-up to evaluate initial performance. * Monitor reports on the performance of the newly opened unit. * Suggest improvements and feedback for the franchisee and support team. Communication and Relationship: * Act as the liaison between the franchisor and franchisee throughout the entire implementation process. * Ensure clarity in instructions, deadlines, and deliverables. * Participate in alignment meetings with marketing, operations, sales, and finance teams. REQUIREMENTS: * Knowledge in project management, scheduling, and supplier management. * Organized, proactive, clear communicator, empathetic, resilient, and results\-oriented. * Desirable: Experience in franchise networks, knowledge of operational processes, and project management software.

R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil

Negotiable Salary

Station Manager - (Copy)64190722555267126

Indeed

Station Manager - (Copy)

The Station Manager's mission is to lead and supervise station operations with excellence, ensuring customer satisfaction and team well-being. The manager must implement effective strategies to maximize operational efficiency, increase profitability, and promote a safe and positive work environment. Through proactive, dynamic, and ethical management, the Manager should contribute to the company's sustainable growth, continuously developing skills and knowledge to become an exemplary leader for the team. **Compensation** * Salary \+ hazard allowance R$ **3\.535,76** **\+** Commissions on targets (ranging between **R$ 600,00 and R$1\.000,00****)** **Benefits** * 13th salary * Every three Saturdays, three managers are released at 10:00 AM * Group life insurance * Food allowance of R$ 120.00 per month **Main Responsibilities** Supervise daily station operations, including facility maintenance, customer service, and customer retention. Implement sales strategies to increase station profitability and attract new customers. Lead and motivate the team, promoting a positive and productive work environment focused on excellent customer service and goal achievement. Monitor and control fuel inventories, ensuring product availability and quality. Implement operational policies and procedures to ensure compliance with safety and quality standards. Manage team performance through periodic evaluations and identifying training needs. **Qualifications and Requirements** High school diploma (preferably higher education in Administration, Business Management, Sales, or related fields). Basic knowledge in management and leadership Effective interpersonal and communication skills Ability to work under pressure and solve problems quickly and efficiently. Availability to work flexible hours, including weekends and holidays. Basic computer skills (Office Suite).

R. 31 de Março, 17, São Gonçalo do Amarante - RN, 59290-000, Brazil

R$3,535-4,535/month

Digital Relationship Specialist - Macaíba Unit (1)63823017651841127

Indeed

Digital Relationship Specialist - Macaíba Unit (1)

Description: * Be at least 18 years old; * Be currently enrolled in or have completed a higher education degree; * Basic computer knowledge (Word, Excel) and typing skills; * Have all admission documents ready (e.g., voter registration for everyone and military reserve card for males); * Availability to work flexible hours; * Strong verbal and written communication skills; * Customer service experience is desirable; * Availability to work both on-site and remotely. * The Specialist will need to identify customer needs and provide practical and effective solutions according to product and/or service procedures; * In each service provided, may handle different types of situations reported by the customer; * Will use systems to record and manage service activities; * Perform resolution and monitoring of consumer requests; * Service provided via CHAT or VOICE; * Deliver clear communication throughout all points of contact with the company's customers. 2509110202521227189

R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil

Negotiable Salary