Description
Job Summary:
Level 3 technical support professional providing user support, problem detection, and team leadership, with a focus on hardware and software.
Key Highlights:
1. Level 3 Support
2. Lead and train team members
3. In-depth knowledge of Hardware and Software
***\*Level 3 Technical Support Technician\****
Opportunity Type: CLT;
Work Model: On-site \- Indefinite period
Palmeirante/TO.
* Monday to Friday \| Business hours.
***\*Responsibilities:\****
Level 3 Support;
Ability to quickly learn and apply technical information;
Support for end users and understanding of technical requirements for services requested by customers;
Availability for flexible hours and shifts;
Sense of prioritization and agility to detect problems and propose appropriate solutions;
Self-development skills and ability to work under pressure;
Ability to lead and train less experienced team members.
***\*Requirements and Qualifications:\****
Proven experience in IT Technical Support;
In-depth knowledge of Hardware and Software, and Hardware and Software inventory;
Easy access to the work location.
Minimum Education: Technical Course
Personal vehicle