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Customer Service Intern – Caucaia
R$600/biweek
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Francisco Djalma Soares, 1130 - Parque Soledade, Caucaia - CE, 61603-130, Brazil
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Description

Are you looking for an opportunity to launch your career and learn hands-on in a welcoming, purpose-driven environment? Then come check out this opening! As an Intern at the Leiria de Andrade Eye Group, you will support various daily hospital activities, with emphasis on public service and pre-exam process support. This includes assisting with patient reception, organizing documents, directing patients to appropriate departments, and providing support to clinical teams whenever needed. Here, you’ll have the chance to develop essential skills such as empathy, organization, communication, and teamwork—all grounded in the care and excellence that define who we are. We’re seeking proactive individuals who enjoy interacting with the public, are eager to learn, and identify with our core values: * We are welcoming * We make things happen * We uphold social responsibility * We prioritize the patient * We embrace innovation If this sounds like you, join our team. Join **GRUPO LEIRIA**! **Responsibilities and Duties** * Public service (in-person, phone, and WhatsApp); * Support for pre-exam procedures and patient guidance; * Pupil dilation under technical team supervision; * Administrative support across departments; * Organization of materials, inventory control, and verification; * Post-sale support and customer relationship management; * Updating spreadsheets and tracking data. **Requirements and Qualifications** * Currently enrolled in Administration, Business Management, Hospital Management, Nursing Technician, Radiology, Executive Secretariat, or related fields. **Additional Information** * Stipend: BRL 600.00; * Transportation allowance; * TotalPass; * Telepsychology consultation support; * Telenutrition consultation support; * 24/7 telephone medical guidance (7 days a week); * #TamoJunto Program; * Free ophthalmological care and discounts for family members. ### **GRUPO LEIRIA** Founded with the mission of delivering excellence in ophthalmological care, the Leiria de Andrade Eye Hospital has built a legacy defined by innovation and dedication. From the outset, we’ve integrated cutting-edge technology with compassionate, human-centered care—always focused on delivering the best possible experience for our patients. Over the years, we’ve grown and become a reference in ocular health, thanks to the commitment and passion of our team. Today, we operate as GRUPO LEIRIA, expanding not only our facilities and services but also prioritizing the growth and development of our people. At Leiria de Andrade, we believe every detail matters when it comes to ensuring high-quality patient care. From reception through to medical consultation, we work tirelessly to ensure each patient feels welcomed, comfortable, and receives the best possible assistance. Our highly skilled and dedicated team strives to deliver personalized, human-centered care at every moment. ***We believe human-centered care is fundamental to ensuring our patients feel safe and confident throughout their journey toward ocular health.*** #### **Our Values** * **Solution-Oriented**: In our processes, identifying a flaw is merely the first step toward its correction. We treat problems proactively and deliver solutions—acting as protagonists who drive results without negatively impacting the work environment. * **Patient-Centered**: The patient is, and always will be, our reason for being. Therefore, the patient must remain at the center of our decisions, guiding our practices according to their feedback and needs—so that, ultimately, their safety and well-being remain our top priority. * **Kindness-Focused**: We know kindness toward others is the minimum standard in all interactions—with patients, suppliers, and colleagues. We are always ready to assist and resolve whatever lies within our reach, embracing our patients and their families with empathy and compassion. * **Teamwork-Focused**: Here, we value collective and collaborative work. We do what needs to be done—regardless of position, role, or hierarchy—because we understand our work directly impacts our colleagues’ work. We function as a single, unified mechanism, where responsibility belongs to everyone. * **Social Responsibility**: We recognize our role and the importance of our work in building a fairer, more harmonious society—sharing knowledge to train new professionals, developing innovative treatment methods, and guaranteeing dignified, human-centered medical care for all. Excited to grow with us? At Leiria de Andrade Eye Hospital, enthusiasm and dedication throughout our entire care process are our greatest sources of pride. After all, being part of Leiria de Andrade means exactly that. So come be \#teamgrupoleiria

Source:  indeed View original post
João Silva
Indeed · HR

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