Espec Select One

Description

Job Summary: The Select One Specialist will serve customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. Key Highlights: 1. Serve and engage customers 100% digitally (chat/video/app) 2. Conduct consultative sales of credit, investment, and insurance products 3. Maintain familiarity with digital solutions within the Santander ecosystem Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, challenge the market, and question the status quo. It’s about embracing both the urgency of now and the vision for the future — always delivering the best possible customer experience. It’s about being part of a global company that values diversity across all dimensions and fosters a culture of role horizontalization. At Santander, we embrace a horizontal role culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Select One Specialist**, where you’ll be hired as a Specialist — the primary subject-matter expert in your area. **Your Role Here Will Be:** Responsible for serving customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, highlighting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions, with emphasis on the Santander ecosystem; * Resolve requests remotely. **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools. **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Childcare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy — a program encouraging healthier habits; * PAPE — Specialized Personal Support Program. So? Ready to be called? In our branches (agencies), we have the market’s top-performing branch managers, who stand alongside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama