Description
Job Summary:
Receptionist responsible for customer service, presentation of aesthetic procedures, appointment scheduling, and after-sales support.
Key Highlights:
1. Customer service and support for aesthetic procedures
2. Appointment management and team communication
3. Focus on customer satisfaction and after-sales
**JOB DESCRIPTION**
Receptionist
**RESPONSIBILITIES AND DUTIES**
Greet customers visiting the unit;
Provide customer service according to the service standards of the BotoEsthetic franchise network;
Receive and make contacts via available channels (telephone, WhatsApp, e\-mail, and others);
Present available procedure options, explain how they are performed, their benefits, positive outcomes, before-and-after images, pricing, and payment terms, among other information;
Clarify any customer questions regarding specific procedures;
Register new customers in the systems;
Schedule and confirm appointments with customers in advance;
Notify the technical team about customer arrivals;
Carry out after-sales activities.
**REQUIREMENTS AND QUALIFICATIONS**
Reside in Maceió/AL.
Completed high school education.
Experience in customer-facing roles, preferably in aesthetics or healthcare sectors.
Proficiency in Excel and Word.
**PREFERRED QUALIFICATIONS**
Experience in aesthetic or healthcare clinics.
Employment Type: Full-time CLT
Salary: Starting from R$1\.621,00 per month
Benefits:
* Transportation allowance
Work Location: On-site