Description
Job Summary:
Receptionist focused on customer service, presentation of aesthetic procedures, scheduling, and after-sales support within a franchise network.
Key Highlights:
1. Customer service in aesthetic franchise networks
2. Presentation of procedures and clarification of doubts
3. Experience in public-facing service, preferably in aesthetics/health
**JOB DESCRIPTION**
Receptionist
**RESPONSIBILITIES AND DUTIES**
Greet customers visiting the unit;
Provide customer service according to the service standards of the BotoEsthetic franchise network.
Receive and make contact via available channels (telephone, WhatsApp, e\-mail, and others);
Present available procedure options, explain how they are performed, their benefits, positive outcomes, before-and-after images, pricing, and payment terms, among other information;
Clarify any customer questions regarding specific procedures;
Register new customers in internal systems;
Schedule and confirm appointments with customers in advance;
Notify the technical team of customer arrivals;
Carry out after\-sales activities.
**REQUIREMENTS AND QUALIFICATIONS**
Reside in Maceió/AL.
Completed high school;
Experience in public-facing service, preferably in aesthetics or health sectors;
Proficiency in Excel and Word.
**PREFERRED QUALIFICATIONS**
Experience in aesthetic or health clinics.
Employment Type: Full-time CLT
Salary: Starting from R$1\.621,00 per month
Benefits:
* Transportation allowance
Experience:
* Customer service (Preferred)
Work Location: On-site