Mid-Level Low-Code/No-Code Solutions Engineering

Description

Job Summary: We are seeking a professional to join Itaú’s innovation area, applying expertise in No/Low Code, automation, and AI to optimize customer journeys for Individual Credit Cards. Key Highlights: 1. Cross-functional work across diverse topics with a collaborative team 2. Development of intelligent digital solutions using No/Low Code and AI 3. Focus on efficiency, scalability, and solution reusability Itaú is Brazil’s most valuable brand, the best company to work for according to Great Place to Work, and the largest bank in Latin America. We impact over 98 million customers daily across 18 countries. We are made up of people, and we believe that having a team with plural origins, cultures, beliefs, experiences, ethnicities, disabilities, genders, sexual orientations, and generations broadens perspectives and contributes to an environment of respect and appreciation for differences. If you seek new challenges that allow you to apply your knowledge in No/Low Code, automation, AI agents, and process engineering—working in a cross-functional area covering diverse topics alongside a collaborative and supportive team—this may be the right opportunity for you. In our day-to-day work, we are responsible for designing and evolving intelligent digital solutions that ensure simpler, lower-friction, and financially improved customer journeys within Individual Credit Card workflows. We strongly focus on conceiving, building, and evolving automations by combining No/Low Code, Generative AI, and intelligent agents, while also driving adoption of new technologies that deliver efficiency, scale, and reusability. * Map end-to-end flows and customer journeys, integrating business vision, technology, and customer experience * Gather and refine requirements in collaboration with partner areas * Define and maintain prioritization of deliverables * Design solution proposals and To-Be visions focused on efficiency, scalability, and reusability * Apply Lean practices, continuous improvement, and intelligent automation * Develop solutions using Automation Anywhere, Power Automate, and/or other No/Low Code platforms * Design and implement AI Agents using Generative AI and LLMs applied to processes * Orchestrate AI agents for decision-making, classification, customer service, or operational analysis * Integrate AI agents with automated workflows (RPA, APIs, internal systems) * AI tools applied to processes * New features in No/Low Code * Standards for solution reusability and scalability **By becoming an Ituber, you get\_** * Commuter Allowance * Meal Voucher (restaurants) / Food Voucher (supermarkets) * Health Plan (Itaú Health Foundation **or** Central Nacional Unimed) * Dental Plan (Odontoprev **or** Interodonto) * Life Insurance * Profit Sharing (PLR) — subject to the bank’s performance * Private Pension Plan * Exclusive discounts on our financial products * Maternity and Paternity Leave * Childcare/Babysitter Assistance (for moms and dads) * Study Incentive * Wellhub or TotalPass * Access to Itaú Leisure Clubs (Guarapiranga / Itanhaém and São Sebastião) * \+ Additional benefits you may learn about during the process Learn more about our culture: https://www.itau.com.br/relacoes\-com\-investidores/noticias/cultura\-itubers\-e\-nosso\-novo\-conjunto\-de\-valores/( opens in new window) * We encourage applications from people with disabilities for all positions; therefore, feel free to apply to roles marked as exclusive or non-exclusive for people with disabilities. We are committed to inclusion and value diversity. **\#JoinItaú \#BeAnItuber**