Browse
···
Log in / Register
Job Summary: Develop and maintain processes for collecting and analyzing data, creating dashboards for decision-making, and ensuring data integrity. Key Highlights: 1. Organized, collaborative environment focused on continuous improvement. 2. Encouragement of learning and excellence in daily work. 3. Collaboration to translate requirements into objective analyses. On-site position in Florianópolis | 44 hours per week | Competitive salary **Why join us?** Dynamox is a high-tech company that develops intelligent solutions for monitoring vibration, temperature, current, and voltage, helping maintenance and reliability teams make industry safer, more efficient, and more sustainable. Today, we are the only global company in the maintenance field holding the international certifications ISO 27001, 27701, 27017, and 27018, in addition to ISO 9001. Beyond well-structured processes, we believe in people. Here, you’ll find an organized, collaborative, and continuously improving environment where learning is encouraged and excellence is part of everyday life. We value those who seek growth, innovation, and meaningful impact. **Key Responsibilities:** * Develop and maintain automated processes to collect, organize, and validate data from multiple sources, ensuring integrity and availability for analysis; * Automate data cleaning and enrichment routines, reducing rework and risks of inconsistencies in departmental reports; * Conduct exploratory analyses to validate hypotheses, identify customer behavior trends, and assess impact on business metrics (e.g., Churn, NPS, Health Score); * Build and enhance dashboards and analytical models with emphasis on clarity and utility for decision-making by CS and Support teams; * Collaborate with business areas to translate requirements into objective analyses and recommend evidence-based actions; * Promote best practices in analytics and ensure compliance with data security and privacy policies (ISO standards); * Ensure integrity, standardization, traceability, and technical versioning of all developed processes and analyses. **Requirements:** * Experience in fields related to generating insights and outcomes from data analysis (academic or industry); * Strong analytical skills and attention to detail; * Organized profile with effective time management and delivery tracking. **Preferred Qualifications:** * Practical experience with CRM tools (Salesforce or similar) and BI/visualization platforms (Looker Studio, Power BI, Tableau, or similar); * Prior experience in Customer Success or Support teams; * Intermediate SQL knowledge, including querying, data manipulation, and joining datasets; * Experience with Python for data analysis. **Education:** * Completed bachelor’s degree in Engineering, Statistics, Mathematics, Data Science, Information Systems, or related fields. **Benefits:** * **Multi-benefit card**: Flexible card facilitating use for meals, transportation, leisure, pharmacy, and other categories—your choice of how and where to use it; * **Health and dental plans**: Fully company-funded health and dental coverage after the probation period; * **SESI agreement**: Farmasesi and OdontoSesi; * **Health and wellness**: GoGood and Wellhub agreements (discounts at gyms and access to nutritionists, psychologists, and other healthcare professionals); * **Ergonomics support**: In-house physical therapy/osteopathy services; * **Professional development**: Financial support for courses, training programs, and certifications; * **Partnerships**: EBAC and Influx; * **Financial incentives**: Profit-sharing (PLR), performance bonuses, completion bonuses for training programs, and tenure bonuses; * **Office comfort and meals**: Complimentary fruits and coffee, plus access to Market4u and Dynamarket; * **Culture and atmosphere**: Monthly team-building events and a relaxed, no-dress-code environment.
