Description
Job Summary:
Technical support to customers, managing requests, assisting with system installation, and conducting training.
Key Highlights:
1. Provide technical support to customers via chat and telephone
2. Assist with system installation and configuration
3. Conduct training sessions for customers and users
**RESPONSIBILITIES:**
MAIN ACTIVITIES: Provide technical support to customers through chat and telephone channels. Manage and track service requests. Assist with system installation and configuration. Conduct training sessions for customers and users of the systems.
**REQUIREMENTS:**
REQUIREMENTS Currently enrolled in a technical, technological, or undergraduate program in Information Technology or related fields; Basic knowledge of technical support; Strong verbal and written communication skills in Portuguese; Ability to work under pressure and solve problems autonomously; Aptitude for learning new technologies and software; Availability to work on-site.
**WORK SCHEDULE:**
Working hours: 6 hours per day, to be agreed upon
**BENEFITS:**
COMPENSATION AND BENEFITS Internship allowance: BRL 10.50 per hour (approximately BRL 1,200+); Transportation voucher for on-site days; Fully company-funded dental plan; Life insurance; Birthday voucher: BRL 100.00\.
Partner Instagram, visit: @divulgavagas.oficial