The **Process Assistant** will work directly with **ARBOR**, supporting the structuring, implementation, and monitoring of customers' digital processes. They will be responsible for supporting workflow organization, data analysis, and continuous improvement, contributing to the efficiency and evolution of the solutions delivered by Quasar. Assigned Activities: * Support the **modeling, organization, and updating of process workflows** within the ARBOR platform; * Assist in the **digitalization and automation of business processes**, ensuring compliance with defined rules and objectives; * Configure and monitor process workflows autonomously, without requiring direct intervention from Quasar, as if deploying new real-time versions; * Support the **implementation of business workflows with specific characteristics**, in an objective and efficient manner; * Organize, record, and monitor **documents, routines, and transactions** within the system; * Assist in generating **quantitative and analytical reports**, supporting operational and strategic decision-making; * Conduct basic analyses of process data and metrics; * Support the team in **identifying continuous improvements** in processes and platform usability; * Provide internal support and, when necessary, initial support to customers using ARBOR.