Infrastructure Analyst

Description

Job Summary: The professional will administer server environments, manage Microsoft solutions, monitor network infrastructure, ensure information security, and provide technical support. Key Highlights: 1. Administer physical and virtual server environments (on-premises and cloud) 2. Manage Microsoft solutions, including Windows Server and Office 365 3. Ensure information security and participate in modernization projects Welcome to Our Careers Page! Sudoeste is a 34-year-old company committed to meeting customer needs in the best possible way, always focusing on quality, efficiency, transparency, and honesty. Moreover, we believe it is possible to build a better world to live in — where design, architecture, sustainability, and technology integrate in perfect harmony — making this our purpose! Sudoeste values and supports diversity and inclusion in all its forms. For this reason, we carefully welcome professionals with the most varied backgrounds. **What will be your role?** Administer physical and virtual server environments (on\-premises and cloud); Manage Microsoft solutions, including Windows Server, Active Directory, DNS, DHCP, GPOs, and Office 365; Monitor and maintain LAN, WLAN, WAN, and VPN network infrastructure; Firewall administration (Pfsense/Fortigate); Provide second-level support for infrastructure environments; Ensure information security through implementation of best practices and policies; Participate in infrastructure upgrade and modernization projects; Provide technical support to users, resolving general issues across all components of the corporate network — such as servers, workstations, printers, telecommunications circuits, among others; Provide both on-site and remote support, maintaining updated incident records and guiding users to clarify technical questions; IP telephony administration; Antivirus administration; Perform and monitor backup routines; Document processes, configurations, and technical procedures. Other activities related to the department. **We expect you to:** * Hold a completed undergraduate degree in Computer Science, Information Systems, Computer Engineering, or other IT-related fields. * Have experience in the field. **We would be thrilled if you:** * Have hands-on experience in Microsoft environments and knowledge of Linux and networking. **Our Benefits:** * Transportation Allowance / Fuel Allowance; * Co-payment Unimed health plan; * Dental plan; * Meal allowance (BRL 33 per working day); * Life insurance; * Seconci medical consultations; * Home office (once per week); * Daycare assistance (for children up to 6 years old, per company policy); * Gympass; * PPI – Internal Recognition Program; * Partnership with Araújo pharmacy (after probation period); * Flexible work arrangements upon return from maternity and paternity leave; * Education assistance; * Birthday off; * Ecx Card; * **CAJU \+:** Online therapy platform (VIVA Psychology), nutritionist, financial consulting, legal guidance, and social services; * Partnerships with educational and language institutions; * Certification support. We want you to know that our HR team reviews all submitted CVs, and if you are a good fit for this position, we will invite you for an informal chat. So please keep an eye on your mobile phone/WhatsApp, LinkedIn, and email — agreed? If your CV is not selected this time, don’t worry — you’ll remain in our Talent Pool for future opportunities :) So, are you joining us?