Description
Job Summary:
Engineering internship to support the technical team, focusing on customer service, demand triage, documentation, and process improvement suggestions.
Key Highlights:
1. Support projects and testing with the technical team
2. Produce documentation (reports, meeting minutes, checklists, KB)
3. Suggest improvements to support processes
Curitiba, Brazil
Temporary
60\-80%
On-site
This is where you will shine
* Handle, log, and track tickets in Azure DevOps;
* Triage demands and update statuses in boards/work items;
* Support projects and testing with the technical team;
* Produce documentation (reports, meeting minutes, checklists, KB);
* Create dashboards/reports (Excel/Power BI);
* Suggest improvements to support processes.
These are the skills you will need
* Currently pursuing a degree in Electrical Engineering, Automation, Computer Science, or related fields;
* Intermediate English;
* Intermediate Office Suite (Excel, PowerPoint, Word);
* Availability to intern on-site at the company from 8:00 AM to 3:00 PM or 10:00 AM to 5:00 PM;
* Basic Spanish is desirable;
* Familiarity with C\#, Angular, SQL, Azure DevOps, Power BI, and digital tools and generative AI (e.g., ChatGPT) is desirable.