Description
Job Summary:
Join the STEMAC team, a market-leading Brazilian company in power generation equipment, seeking passionate and energetic professionals.
Key Highlights:
1. Market leader in the national power generator sets market
2. A team of passionate and energetic professionals
3. Appreciation of human resources and diversity
Join the STEMAC team!
STEMAC specializes in the manufacturing, sales, and maintenance of power generator sets, offering customized solutions. Combining tradition and innovation, the company has established itself as the national market leader, with its own infrastructure strategically distributed across 24 Brazilian states.
We have a team of **passionate professionals** who are **full of energy**, which is why we are seeking professionals eager to learn new things and willing to be part of something greater.
**Responsibilities and Duties**
* Providing technical support customer service via telephone;
* Directing customers according to their requests;
* Opening technical support service tickets;
* Recording information and data in the SAP system;
* Supporting the company's telephony department;
* Receiving and compiling information, then clearly, concisely, and objectively reporting it to management;
* Completing daily tasks independently and within predefined deadlines;
* Contacting customers to update information.
**Requirements and Qualifications**
* Residency in Porto Alegre and its metropolitan area;
* Completed high school education;
* Proficiency in Microsoft Office Suite — Excel preferred;
* Experience with SAP — an advantage;
* Discipline, communication skills, commitment, and proactivity.
**Additional Information**
Work regime:
* Hybrid work model;
* 6-hour workday with weekend shift rotation;
Benefits:
* Medical and dental assistance;
* Extended maternity and paternity leave;
* Meal allowance, transportation allowance, eyeglass subsidy, school supply allowance, childcare allowance, group life insurance.
To achieve our goals, we do not work alone. We seek individuals who believe in a more conscious world and who can collaborate effectively in diverse environments built on respect and trust. This is what we believe in—and what we look for in everyone at STEMAC.
STEMAC specializes in the manufacturing, sales, and maintenance of power generator sets, offering customized solutions. Combining tradition and innovation, the company has established itself as the national market leader, with over 50 operations distributed across 24 Brazilian states and its Manufacturing Unit in Itumbiara/GO covering a built area of 62\.000 m2\.
In a highly competitive environment, we differentiate ourselves through comprehensive end-to-end support: project design, manufacturing, installation, services, and spare parts. Additionally, we maintain international partnerships that ensure product quality and continuous technological advancement.
We are guided by the appreciation of our human resources, the empowerment of all genders and ethnicities. Our workforce reflects diversity—and this is one of our core commitments.
We continuously strive to provide the best possible work environment, enabling personal and professional growth, pride, and satisfaction for all employees.
We have a team of **passionate professionals** who are **full of energy**, which is why we are seeking professionals eager to learn new things and willing to be part of something greater.
**Join STEMAC!**