**About the position** ---------------- **About the position:** Become a daily source of inspiration and advance your career with the award-winning work experience at **One Operadora**. As a **Product Assistant**, working in Porto Alegre, you will join a team that brings humanity to business. **What you’ll do:** You will be responsible for supporting existing product processes, performing daily tasks to ensure high-quality product delivery. **During a typical day, you will:** * **Enrollment process**: Handle enrollment submissions to schools abroad. * **Reservation process**: Make accommodation reservations and manage availability. * **Documentation maintenance**: Update and organize documentation related to exchange products, such as manuals, guides, and promotional materials. * **Supplier coordination**: Resolve customer and partner issues regarding exchange programs. * **KPI monitoring**: Track and report key performance indicators (KPIs) for exchange products. * **Project management support**: Assist in coordinating and executing product development projects, ensuring activities are completed on time and within budget. **Requirements for the role:** * English B2 / Spanish A2 * Knowledge of products * Organization and time management * Intermediate Excel proficiency * Problem-solving skills * Proactivity * Product performance tracking * Results orientation **What we offer:** * Meal/food allowance * Transportation allowance * Health and dental insurance * Totalpass * Discount on exchange programs * Subsidy for psychological counseling * Allya benefit – Discounts with partners across various sectors, including health, wellness, pharmacies, gyms, courses, cinema, services, leisure, restaurants, e-commerce, retail stores, and more. * Profit-sharing program (PLR) **Additional information:** * Employment type: CLT (Consolidation of Labor Laws) * Work mode: On-site (Porto Alegre) **About Egali:** Our **people** at **Egali** dream **big**! We are hundreds of passionate professionals. Our **culture** focuses on building an inclusive and collaborative environment where individuals can be their best selves! **People** are our greatest asset—we know that investing in our employees’ potential enhances the quality of our business. That’s why we offer a robust career development path, including opportunities for international career growth. At Egali, **100% of our executives were promoted from within**, and all employees have access to an **outstanding career development path**, with modules delivered both in Brazil and abroad. Therefore, we’re constantly seeking **diverse talents**, ready to connect people with their dreams, driven by our mission to **promote responsible exchange programs.** Minimum education level: Bachelor’s degree Languages: * English (Advanced)