Description
Job Summary:
Assist with customer service and reception duties, clarify inquiries, and organize workflow.
Key Highlights:
1. Assisting members, customers, visitors, and service providers
2. Clarifying questions regarding products and services
3. Organizing and planning the smooth operation of the Reception
**CUSTOMER SERVICE ASSISTANT / RECEPTIONIST**
**Job Description:**
Responsibilities:
* Provide service to members, customers, visitors, and service providers, identifying and investigating their requests;
* Clarify questions about products and services for members and visitors;
* Use the company's list of professionals and departments, internal extensions, and external phone numbers;
* Record phone calls and relay messages;
* Maintain controls to ensure smooth reception operations (people, equipment, materials, room access);
* Assist the Member Service Department upon request.
**Requirements:**
Requirements:
* Basic knowledge of customer service;
* Excellent communication skills;
* Strong organizational and planning abilities;
* Proficiency in Microsoft Office Suite.
**Minimum Education Level:**
High School Diploma
**Work Schedule:**
Work Schedule: Monday to Friday, from 8:30 AM to 11:00 AM and from 1:00 PM to 6:00 PM.
**Benefits:**
Salary: R$ 1\.739,00\.
Benefits: Unimed health insurance, Uniodonto dental insurance, Meal Voucher (VR), Transportation Voucher (VT), Group Life Insurance.
*Apply via the Divulga Vagas portal!*
Follow Divulga Vagas on Instagram: @divulgavagas.oficial