Administrative Analyst I

Description

**Responsibilities and Duties** **What awaits you on a daily basis:** --------------------------------- * Monitor business and regulatory indicators for the area, supporting performance tracking. * Support operations in defining and tracking action plans, contributing to goal achievement and deviation reduction. * Analyze data and information to identify improvement opportunities. * Support the review and optimization of area processes in partnership with involved teams. * Contribute analyses and supporting materials for decision-making and strategy definition. **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors, and preferences to meet and exceed their expectations; * Shows continuous commitment to learning, teaching, and developing, fostering a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business while balancing economic, environmental, and social interests. **To join our team, it is essential:** ------------------------------------------------ * Reside in Porto Alegre (Metropolitan Region). * Bachelor’s degree in Administration, Technology, or related fields. * Experience in data analysis for performance and indicator tracking. * Experience preparing executive presentations. * Proficiency in basic data analysis and organization tools, such as Excel. **Nice-to-have:** ------------------ * Bachelor’s degree or specialization in Business Management or related areas. * Experience with data visualization tools, such as Power BI, Tableau, or similar. * Knowledge of SQL for queries and data extraction. * Prior experience building dashboards and managerial reports. **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure the best possible experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible Work Schedule; * Meal and Food Allowance; * Medical and Dental Assistance; * Support for Serious Illnesses; * Assistance for Dependents with Disabilities; * Pharmacy Benefit; * Daycare/Nanny Allowance; * Personal Support Program; * Claro Running; * Private Pension Plan; * Life Insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and Partnerships; * Recognition Program for Years of Service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do—united in our purpose: **“Connect for a more fun and productive life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as having the fastest and most stable mobile internet and the most stable Wi-Fi network in Brazil, among many other accolades. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4\.800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, with 1.2 million lines ported in 2022. And there’s more: we **innovate** our products and services to better serve our users! Today, we offer solutions in **entertainment** (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **finance** (Claro Pay), and much more! We have **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connection between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future—combining our services with social investments in projects focused on **education and citizenship.** **So, does it match? \#JoinClaro and help us build the new together!