Senior Infrastructure Analyst

Description

Job Summary: AMBIENTALY is seeking a Senior Infrastructure Analyst to support, evolve, and standardize the company’s IT infrastructure, ensuring service availability, performance, and security. Key Highlights: 1. Collaborative involvement in IT support, evolution, and standardization 2. Critical role in ensuring IT service availability and security 3. Participation in continuous improvement and technological modernization projects AMBIENTALY is seeking a **Senior Infrastructure Analyst** to support, evolve, and standardize the company’s IT infrastructure. This professional will play a critical role in ensuring service availability, performance, and security, working collaboratively with internal teams, vendors, and business units, as well as participating in continuous improvement and technological environment modernization projects. Join us! **Responsibilities and Duties** Administer and maintain corporate IT infrastructure (LAN, WAN, Wi-Fi networks, internet links, inter-site communication, and network devices). Support the management and operation of firewalls, VPNs, and secure connectivity across environments. Monitor and ensure IT service availability, proactively and reactively addressing incidents. Perform diagnostics, troubleshooting, and resolution of infrastructure, network, system, and authentication issues. Provide on-site and remote technical support across group facilities. Administer Microsoft environments (Active Directory, access policies, network and collaboration services). Support administration of Microsoft 365 and integrated services. Manage IT assets (laptops, desktops, printers, tablets, and networking equipment), including inventory control and lifecycle management. Support technology procurement, replacement, and equipment and contract management processes. Interact with telecom, service, and technology vendors, tracking tickets, SLAs, and deliverables. Support endpoint and mobile device management (MDM) solutions. Execute routine updates, patching, hardening, and security best practices. Document procedures and technical standards, and maintain updated inventory and documentation. Participate in IT projects such as deployments, improvements, migrations, and infrastructure expansion. Work integrally with Information Security, Support, and Projects teams, adhering to corporate policies and IT governance best practices. **Requirements and Qualifications** Prior experience in **corporate IT infrastructure**. Solid knowledge of networking (TCP/IP, VLANs, Wi-Fi, DNS, DHCP, and connectivity). Hands-on experience with Microsoft environments, including user and permission administration and service management. Experience in infrastructure troubleshooting and advanced technical support. Experience in IT asset management and vendor relationship management. Knowledge of backup routines, environment updates, and maintenance. Analytical ability, technical diagnostic skills, and problem-solving capability. **Preferred Qualifications** Experience with virtualization (Hyper-V, VMware or similar). Knowledge of UTM firewalls and secure connectivity. Experience in hybrid environments (on-premises + cloud). Knowledge of PowerShell automation. Participation in infrastructure deployment or modernization projects. Familiarity with information security best practices and industry frameworks. Since its founding over 30 years ago, AMBIENTALY has distinguished itself through a strong commitment to delivering chemical solutions to the market, generating sustainable value for all stakeholders involved in this chain. Respect for people and the environment are guiding principles for the companies within the group, translating into industrial market reliability. For AMBIENTALY, intelligent process management, logistical efficiency, and constant innovation are differentiators that contribute to offering comprehensive and customized chemical solutions. Complementing these factors are the company’s Human Resources—highly specialized professionals focused on meeting market needs and requirements. With this forward-looking perspective, AMBIENTALY is committed to providing its employees with optimal structural conditions—not only to perform daily tasks effectively but also to promote collective well-being, offering an environment featuring thoughtfully designed spaces that foster harmonious interaction among all.