Work location: Porto Alegre/RS * Working hours: Available shifts: 08:00 AM to 12:00 PM \| 01:00 PM to 05:00 PM 09:00 AM to 12:00 PM \| 01:00 PM to 06:00 PM Employment model: Intermittent Expected start date: 05/13/2026 What We Are Looking For Education: Technical course in IT or ongoing/completed undergraduate degree in Information and Communication Technology. Requirements: Minimum 2 years of experience in technical support and/or service desk; Knowledge of hardware maintenance and application installation; Basic knowledge of computer networks and TCP/IP protocol; Basic computer literacy certificate with minimum duration of 20 hours; Strong verbal and written communication skills; Ability to interact effectively with users and work collaboratively in teams. Main Responsibilities In-person and remote user support; Incident registration, classification, and tracking; Technical support for hardware, software, and peripherals; Computer, notebook, and tablet configuration and formatting; Printer, scanner, and device installation and configuration; Support for local network infrastructure and structured cabling; Extension configuration and VOIP telephony support; Asset management and maintenance tracking; Updating the knowledge base and technical documentation; Support for corporate systems, internet, network, and approved applications. ✨ Advantages Basic English proficiency; Experience in corporate environments and public administration; Organized, proactive profile with strong adaptability. What We Offer Hourly wage of R$ 11.19; Meal allowance of R$ 37.00 per day; Transportation voucher; Life insurance; SESC membership; GoGood platform access; Availability bonus of R$ 100.00 per activation. Minimum Education Level: Technical Course
João Silva
Indeed · HR
João Silva
Indeed · HR
