Sales Trainee

Description

Job Summary: In-person customer service and consulting on optical product selection, including sales area organization and after-sales follow-up. Key Highlights: 1. Specialized consulting on optical products 2. End-to-end management of the sales and after-sales process 3. Customer organization and service in an optical retail environment **RESPONSIBILITIES**: IN-PERSON, TELEPHONE, AND WHATSAPP CUSTOMER SERVICE; CONSULTING ON FRAME, LENS, AND ACCESSORY SELECTION; RECOMMENDING LENS TYPES; TAKING MEASUREMENTS FOR LENS MANUFACTURING AND PERFORMING APPROPRIATE FRAME ADJUSTMENTS ON THE CUSTOMER'S FACE; ENSURING ORGANIZATION OF THE STORE ENVIRONMENT, DISPLAY WINDOWS, AND GENERAL SALES AREA; AFTER-SALES FOLLOW-UP; CUSTOMER SERVICE FOR REPAIRS AND ASSISTANCE; ENTERING SALES INTO THE SYSTEM; ISSUING PURCHASE ORDERS AND FISCAL INVOICES; MANAGING SERVICE ORDERS (SO); PROVIDING GUIDANCE ON LENS AND FRAME CLEANING AND MAINTENANCE; PARTICIPATING IN COMPANY MEETINGS, COURSES, AND TRAININGS. **REQUIREMENTS: EXPERIENCE IN SALES AND CUSTOMER SERVICE IN THE OPTICAL INDUSTRY.** AVAILABILITY TO WORK ON A SHOPPING MALL SHIFT SCHEDULE (6 DAYS ON, 1 DAY OFF PER WEEK WITH ALTERNATING SUNDAYS). Minimum Education: High School Diploma (Secondary Education) * Health insurance * Meal allowance * Performance bonus * Transportation allowance