JUNIOR IT ANALYST

Description

Job Summary: Work end-to-end on the technical infrastructure and customer journey, pursuing innovation and an improved purchasing experience, with critical thinking and analytical capability. Key Highlights: 1. Highly collaborative environment focused on innovation and customer experience 2. End-to-end involvement with digital tools and the customer journey 3. Focus on technical analysis, configurations, and quality assurance This position is for technology enthusiasts working in a highly collaborative environment dedicated to innovation and delivering the best purchasing experience for our customers, interacting with various stakeholders across Brazil and development teams abroad. Work end-to-end across the company's digital tools (GRS, IndigoNeo, etc.) — covering the entire technical infrastructure and customer journey — provide support when issues arise, plan and prepare documentation for new features, assist in implementation rollouts, perform configurations, and apply critical thinking to technical analyses. Configure test and validation environments to ensure high-quality deliveries and monitor performance indicators. Critical thinking and analytical ability in problem resolution; excellent interpersonal relationships across all company departments and with vendors; intermediate English proficiency; knowledge of technological environments (APIs, Backend, Frontend); strong ownership mindset regarding the tools under one's responsibility. Minimum Education: Bachelor's Degree * TOTALPASS * DAYOFF * LIFE INSURANCE * DENTAL PLAN * HEALTH PLAN * TRANSPORTATION ALLOWANCE * MEAL VOUCHER