Description: * Completed or ongoing undergraduate degree preferably in Systems Analysis, Computer Science, Systems Engineering, or related fields. * Experience as a systems analyst; * Experience in the financial market. * Knowledge of incident opening and tracking processes; * Ability to create tests to ensure delivery quality; * Experience in system implementation and documentation. * Familiarity with Jira and Confluence. * Support production systems to ensure stability. * Act as the focal point between business and IT, ensuring alignment of requirements. * Document technical and functional specifications, ensuring delivery efficiency and quality. * Support the internal team by assisting with testing and maintaining up-to-date documentation. * Identify, propose, and implement continuous improvements, whether for new or existing features, processes, or system architecture. * Ensure delivery quality. * Manage internal incidents and incidents involving vendors. 2512090203141795137